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- Tasks: Drive customer renewals and identify growth opportunities in a fast-paced environment.
- Company: BeyondTrust is a leader in identity security, creating safer digital spaces.
- Benefits: Enjoy remote work flexibility, a supportive culture, and opportunities for personal growth.
- Why this job: Join a dynamic team that values your impact and fosters continual learning.
- Qualifications: Strong communication skills and ability to multitask; experience in tech is a plus.
- Other info: Work with diverse teams and engage in exciting projects that drive success.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Account Executive – Renewals- Remote role at BeyondTrust
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Renewals Account Executive is a member of the global Customer Retention & Growth Team within the Go to Market organization of BeyondTrust. The RAE works to secure and expand the recurring revenue business of the BeyondTrust customer base by driving both renewals and identifying/assisting with expansion opportunities. The RAE is responsible for managing a high volume of customer accounts and thrives in a fast-paced, customer-centric environment. This individual is self-motivated, proactive, and eager to partake in opportunities to expand his/her knowledge base of renewals and customer success in driving future growth.
What You’ll Do
- Contributes to the attainment of the annual renewal bookings quota
- Participates with add-on and upsell opportunities related to renewals
- Assists in identification of migration opportunities, specifically within the existing perpetual customer base
- Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities. Confident in customer negotiation and problem solving
- Understands and communicates product use-cases and displays ability to articulate value propositions
- Often displays a proactive approach with work
- Establishes and maintains professional and mutually beneficial alignments with associated internal teams (Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, etc.)
- Drives towards success in auxiliary renewal projects including point of renewal add-ons and successful EOL hardware conversions/upgrades
- Understands the Bookings Policy and consistently adheres to policy & team expectations for resolving orders on hold
What You’ll Bring
- Excellent written and verbal communication skills with an ability to communicate cross functionally across the organization as well as externally with customers
- Strong organization skills and ability to multi-task, self-start and self-direct work in an independent and fast paced environment
- Ability to work with teams in diverse functional areas with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships
- Proven analytical and problem resolution skills
- Flexibility and ability to prioritize in meeting multiple goals
- Adhere to internal controls, best practices, and efficiencies
- Proficient with Microsoft Office and Salesforce
- Ability to work outside of normal office hours during peak times
Nice To Have
- Minimum 1-2 years of related experience in a software or technology company a plus
- Knowledge of SaaS
- com and/or large CRM/ERP experience
About BeyondTrust. BeyondTrust is the global identity security leader protecting Paths to Privilege. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
Learn more at www.beyondtrust.com.
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Account Executive - Renewals- Remote employer: BeyondTrust
Contact Detail:
BeyondTrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Renewals- Remote
✨Tip Number 1
Familiarise yourself with BeyondTrust's products and services, especially their cybersecurity SaaS portfolio. Understanding the value propositions and use-cases will help you articulate how you can contribute to customer retention and growth.
✨Tip Number 2
Network with current or former employees of BeyondTrust on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Renewals Account Executive role.
✨Tip Number 3
Brush up on your negotiation and problem-solving skills. Since the role involves managing customer accounts and driving renewals, demonstrating your ability to handle challenging situations effectively will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with CRM tools, particularly Salesforce. Being able to showcase your proficiency in managing customer data and reporting will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Account Executive - Renewals- Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer retention, renewals, and any previous roles in a software or technology company. Use keywords from the job description to align your skills with what BeyondTrust is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed customer accounts or driven renewals in the past, and express your enthusiasm for contributing to BeyondTrust's mission.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application materials are clear, concise, and free of errors. Consider including a brief example of a successful negotiation or problem resolution you've handled.
Highlight Analytical Abilities: Demonstrate your analytical skills by mentioning any experience you have with reporting or data interpretation. If you've worked with tools like Salesforce or Microsoft Office, be sure to include that as well, as it aligns with the requirements of the position.
How to prepare for a job interview at BeyondTrust
✨Understand the Company and Its Culture
Before your interview, take some time to research BeyondTrust and its mission in cybersecurity. Familiarise yourself with their culture of flexibility and continual learning, as this will help you align your answers with their values during the interview.
✨Showcase Your Communication Skills
As an Account Executive, excellent communication is key. Prepare to demonstrate your verbal and written communication skills by discussing past experiences where you successfully communicated complex ideas or resolved customer issues.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges and resolve problems. Think of specific examples from your previous roles where you identified issues and implemented effective solutions, particularly in a fast-paced environment.
✨Highlight Your Analytical Skills
Since the role involves reporting and interpreting data, be ready to discuss your analytical skills. Share examples of how you've used data to drive decisions or improve processes in your previous positions, especially in relation to renewals or customer success.
