WEEE & Batteries Team Leader in Skipton

Do you believe in a better, fairer, sustainable world for all?

A fantastic opportunity has arisen to join our circle. We are looking for an emotionally intelligent, organised, and conscientious people manager to work as the Team Leader of our WEEE & Batteries team, in a dynamic, evolving company, who are driven to make a real impact on humanity and the planet.

Beyondly in a nutshell

At the heart of Beyondly (formerly Comply Direct) is our planet. We deliver better solutions for a brighter tomorrow and are devoted to reinventing the wheel through our market leading environmental consultancy and compliance services. We care about preserving humanity and our planet. Driven by our passion, we go above and beyond to make a real impact.

As a B Corp certified business, we are dedicated to being a force for good, fuelled by an energy to place equal importance on people, planet and profit.

By joining our circle, you will be part of a business for good and will contribute to our vision of creating a better, fairer, sustainable world for all. We ask that you have the passion to serve our purpose of leading, inspiring, and educating to positively impact society and the environment. In return, we promise to provide you with the best tools, support and working environment to flourish in all areas of your life.

The role

To be an integral part of the WEEE & Batteries team, coordinating the management of the day-to-day workload – ensuring completion of daily, weekly and monthly tasks in line with internal and regulatory deadlines. Delivering line management to the compliance team, ensuring a high level of customer service to existing customers and a positive retention record. To keep abreast of any regulatory and policy aspects which may impact WEEE and Batteries compliance activity to inform business strategy.

You can read more information about the WEEE & Batteries compliance regulations by following the below links:

• Waste Electrical and Electronic Equipment (WEEE) Compliance: https://www.gov.uk/guidance/regulations-waste-electrical-and-electronic-equipment
• Batteries Compliance: https://www.gov.uk/guidance/regulations-batteries-and-waste-batteries

The responsibilities (there are more!)

• Day-to-day management of the WEEE & Batteries team, supporting in priority setting in line with internal and regulatory deadlines.
• Coordinate the delivery of department work, quality checks, and customer audits, in line with internal, customer and regulatory deadlines.
• Act as the first escalation point for customer issues, supporting retention activity and ensuring a consistently high level of customer service, including being a point of contact for some customers.
• Support policy awareness and preparedness by working closely with the Policy and Public Affairs Advisor, contributing to consultations, industry engagement and customer communications.
• Coaching and mentoring team members, supporting with decision-making, compliance queries, customer service in support of building their knowledge and facilitating cross-team collaboration.
• Drive continuous improvement across processes, documentation, communication templates and service delivery within the WEEE & Batteries team.

The perks

Beyondly attributes its’ ongoing growth and success to its’ employees and is committed to rewarding and recognising their contribution as well as prioritising employee well-being and has won multiple awards over the last 5 years as a result of its’ approach to this. As well as the opportunity to be part of a unique reward structure, some of the benefits you will receive when joining the team include:

• Salary £36,500 p/a plus performance related bonus in line with the existing reward framework (bonus eligible after 6-month probation period).
• 25 days holiday + bank holidays + your birthday off + opportunities for sabbaticals
• Flexible and hybrid working opportunities
• Support and opportunities for personal and professional development
• Private medical insurance including dental and optical cover
• Access to employee benefits platform ‘Perkbox’ and membership to the all-encompassing employee health and well-being programme
• Other benefits include regular team building events, physical wellbeing allowance, paid volunteering opportunities and many more. Discover more about the host of benefits Beyondly employees receive here: https://www.beyond.ly/about/working-with-us/

The person

You will be an experienced and confident leader with excellent communication and motivational skills. You will be highly organised and proactive, with the ability to effectively allocate tasks, manage deadlines and oversee multiple priorities, identifying risks, resolving issues and ensuring the smooth running of the team. You will have strong leadership skills with previous experience in line management and will be confident in fostering a collaborative and supportive environment to enable team members to develop their skills and expertise.

You will be highly adaptable and able to work in a fast-paced environment, with a keen eye for detail and proficient in Microsoft Office. You will be an excellent communicator, able to engage with both internal and external customers, providing clear guidance, support and technical expertise, proactively keeping stakeholders informed. Taking a strong customer-focused mindset, you will ensure our services are delivered to the highest standard with a passion for driving continuous improvement.

To thrive in this role, you will be passionate and excited to work for a business for good and excited to work in a fast-paced environment. You will be a hands-on, solution-focused team player who works well in a team with a ‘muck in’ approach, being flexible and highly resilient.

A UK driving licence is required to carry out on-site customer visits and audits. We require all members of staff to work from the office every day for their first 3 months, and 3 days a week following this, therefore living within commuting distance to Skipton should be considered when applying.

If you have previous experience of working in environmental legislation, compliance or regulation, or have extensive experience of working in a customer focused environment then even better. A wicked sense of humour is a bonus too!

Please email your CV and covering letter to HR@beyond.ly or call 01756 706570 for further information. A more detailed job description will be provided at interview.

Beyondly are committed to creating a diverse and inclusive workplace; a place where we can all be ourselves. We positively encourage applications from candidates from all backgrounds, as well as feedback from current or future employees about how we can be more accommodating to your requirements.

If your experience looks a little different from what we’ve highlighted on our job advert and you think you can bring value to the role, get in touch – we’d love to learn more about you!

Role Type

Pay Rate

36499 GBP – 36500 GBP (Annum)

Company Overview

At the heart of Beyondly (formerly Comply Direct) is our planet. We deliver better solutions for a brighter tomorrow and are devoted to reinventing the wheel through our market leading environmental consultancy and compliance services. We care about preserving humanity and our planet. Driven by our passion, we go above and beyond to make a real impact. As a B Corp certified business, we are dedicated to being a force for good, fuelled by an energy to place equal importance on people, planet and profit. By joining our circle, you will be part of a business for good and will contribute to our vision of creating a better, fairer, sustainable world for all. We ask that you have the passion to serve our purpose of leading, inspiring, and educating to positively impact society and the environment. In return, we promise to provide you with the best tools, support and working environment to flourish in all areas of your life.