At a Glance
- Tasks: Provide first-line IT support and training to staff and students across schools.
- Company: Join a caring community within Beyond Schools Trust, dedicated to inclusivity.
- Benefits: Enjoy 25 days annual leave, health care cover, and a supportive induction programme.
- Other info: Opportunity for career growth and a healthy work-life balance.
- Why this job: Make a difference in education while developing your IT skills in a dynamic environment.
- Qualifications: Customer service skills and knowledge of PC hardware are essential.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has arisen within our Trust IT support team for an enthusiastic and dedicated IT Technician. You will provide first-line technical advice, training and support to staff and students, providing face to face and remote user support across the schools. We are seeking a motivated individual with excellent customer service and problem-solving skills, who can demonstrate a knowledge of PC hardware and maintain up-to-date records and is willing to learn new skills and assist the department in developing its IT systems.
A driver’s licence and access to a car is desirable as the role may require supporting other Trusts schools. In return we offer:
- A supportive induction programme
- A happy and caring community
- A healthy work-life balance and a committed Leadership Team
- Care First employee assistance programme
- Non-contributory membership of Benenden private health care cover
- 25 days annual leave increasing after 5 years of service
- Membership of the Local Government Pension Scheme
- Cycle to work scheme
Safeguarding commitment: Beyond Schools Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. All post holders in a regulated activity are subject to appropriate vetting procedures and a satisfactory 'Disclosing and Barring Service (DBS) Enhanced check'.
Equality & Inclusivity Statement: At Beyond Schools Trust we strive to be a diverse and inclusive workplace where we can ALL be ourselves. We particularly encourage applications from under-represented communities, including but not limited to those who identify as Black, Asian or from a minority ethnic background.
IT Technician in Chatham employer: Beyond Schools Trust
Beyond Schools Trust is an excellent employer that prioritises a supportive and inclusive work environment for its IT Technician role. With a strong commitment to employee well-being, we offer a comprehensive induction programme, generous annual leave, and access to private healthcare, all while fostering professional growth through ongoing training and development opportunities. Our vibrant community encourages diversity and collaboration, making it a rewarding place to contribute to the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Chatham
✨Tip Number 1
Get to know the company! Research Beyond Schools Trust and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge of PC hardware and troubleshooting techniques. Being able to demonstrate your problem-solving skills in real-time can really impress during practical assessments or interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace IT Technician in Chatham
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for IT shine through in your application! We want to see how excited you are about providing support and helping others. A little enthusiasm can go a long way in making your application stand out.
Highlight Your Skills:Make sure to showcase your problem-solving skills and knowledge of PC hardware. We’re looking for someone who can tackle technical issues head-on, so don’t be shy about sharing your relevant experience and any training you've had.
Tailor Your Application:Take the time to customise your application for this role. Mention how your skills align with our needs and how you can contribute to our supportive community. It shows us that you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Beyond Schools Trust
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PC hardware and common IT issues. Be ready to discuss troubleshooting steps you've taken in the past, as this will show your problem-solving skills and technical expertise.
✨Show Off Your Customer Service Skills
Since you'll be providing support to staff and students, think of examples where you've delivered excellent customer service. Prepare to share how you handled difficult situations or resolved conflicts, as this will highlight your ability to communicate effectively.
✨Demonstrate Your Willingness to Learn
The role requires someone who is eager to learn new skills. Be prepared to talk about any recent training or courses you've taken, and express your enthusiasm for professional development. This shows that you're committed to growing within the role.
✨Understand the Trust's Values
Familiarise yourself with Beyond Schools Trust's commitment to safeguarding and inclusivity. During the interview, mention how these values resonate with you and how you can contribute to creating a supportive environment for all students and staff.