At a Glance
- Tasks: Manage new product launches and create engaging listings for our ecommerce sites.
- Company: Join Beyond Retail, a fast-growing online retailer with a mission to enhance homes.
- Benefits: Enjoy flexible hours, generous leave, and a £500 home office setup allowance.
- Other info: Collaborative culture with opportunities for learning and social events.
- Why this job: Be part of a dynamic team that values your ideas and fosters growth.
- Qualifications: Ecommerce experience is a plus; strong attention to detail and communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Who we are: Beyond Retail is an award-winning multi-website online retailer offering bathroom, kitchen and heating products to Britain’s homeowners and tradespeople. Over 8 million people visit our websites each year, and we’re on a mission to help create well-designed homes that look great, feel special, and positively impact people's everyday lives. We’re 15 years old now, and in that time we’ve accelerated from zero to £50m/year revenue, won local and national awards, and grown to 150-plus people. Our three websites - Drench, Tap Warehouse and Toasty - are growing from strength to strength, and we’re looking for a New Product Ecommerce Merchandiser to help drive our next chapter of growth.
Our New Product Ecommerce Merchandiser will be responsible for bringing new bathroom, kitchen and heating products to life across our three ecommerce sites. You’ll manage products through the ecommerce launch process, from receiving the initial product data through to creating complete, accurate and customer-friendly listings. This includes categorisation, product attributes and filters, imagery, essential extras, upsells and cross-sells. You’ll also help us improve how we launch products by identifying missing information, resolving issues and suggesting practical improvements to our processes. It’s a hands-on role where the quality and accuracy of your work will directly influence how easily customers can discover, understand and buy our products. You’ll be measured on the accuracy, completeness and timeliness of product launches, alongside the quality of product listings once they are live across our websites.
What you’ll be doing:
- Managing new products through the ecommerce launch process across Drench, Tap Warehouse and Toasty, taking them from raw product data to complete, accurate and customer-friendly listings.
- Creating accurate, data-rich product listings, including categorisation, product attributes, tags and filters.
- Linking relevant upsells, cross-sells and essential extras to help customers find everything they need and complete their purchase.
- Editing, cropping and formatting product images to meet our brand standards, ensuring visual assets are clear, engaging and accurate before launch.
- Carrying out post-launch quality checks to make sure products appear correctly in internal search results, relevant filter combinations and category listings.
- Using the New Product Introduction workflow to identify missing information, recommend new filters and attributes, and improve existing product data to support customer navigation.
- Identifying gaps, bottlenecks and opportunities to improve the launch process, working with the New Product Lead to implement practical improvements.
- Working closely with the Merchandising, Buying and Marketing teams to align product launches with stock availability, trading priorities and promotional campaigns.
- Supporting general site maintenance, category briefs, promotional setups and ongoing product updates during peak trading periods or quieter launch cycles.
The skills and experience you’ll need:
- Experience working in an ecommerce merchandising, product-data or similar role.
- Around two years’ experience would be desirable, but it is not essential.
- Excellent attention to detail and a clear understanding of the importance of accurate product information.
- Strong written communication skills.
- Digital confidence and the ability to learn new platforms and tools quickly.
- The ability to organise and prioritise your workload in a fast-paced environment.
- Initiative, ambition and strong organisational skills.
- Confidence using Google Sheets or Excel beyond a basic level, including formulas such as VLOOKUP or XLOOKUP.
- Logical thinking and strong investigative and problem-solving skills.
- A willingness to speak up, share ideas and suggest improvements.
- A positive outlook and strong can-do attitude.
- An understanding of how product presentation and merchandising influence customer behaviour and sales would be desirable.
- Previous experience using an ecommerce platform, PIM system or analytics platform would be advantageous, but is not essential.
What we can offer you:
- Flexible working hours. We work 40 hours per week, with flexibility to start and finish between 8am and 6.30pm, Monday to Friday.
- A one-off allowance of £500 to help you set up your home office.
- All the technology you need to do your job.
- Generous annual leave, with additional days for length of service.
- A company-wide commitment to learning and development.
- A friendly, customer-focused environment built on teamwork, collaboration, ownership and transparency.
- Team and company-wide social events.
- No corporate dress code.
Our Values
Everything we do is shaped by our ten core values. These inform the foundations of our relationships with customers and each other, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not about who you are or how loud you shout, but about the impact you make and what you do. We encourage doing rather than dreaming – if you have an idea, speak up, and we will listen! Everyone’s opinion matters, and any suggestions are welcome.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our vision and goals.
New Product Ecommerce Merchandiser (Remote) employer: Beyond Retail
Beyond Retail is an exceptional employer that champions a flexible working environment, allowing you to balance your professional and personal life while contributing to a dynamic team. With a strong commitment to employee development, generous annual leave, and a culture that values collaboration and innovation, you'll find ample opportunities for growth and meaningful contributions in your role as a New Product Ecommerce Merchandiser. Join us in our mission to enhance the homes of millions while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land New Product Ecommerce Merchandiser (Remote)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Beyond Retail are looking for when hiring for a New Product Ecommerce Merchandiser (Remote).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Beyond Retail for the New Product Ecommerce Merchandiser (Remote), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Beyond Retail as a New Product Ecommerce Merchandiser (Remote), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Beyond Retail’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a New Product Ecommerce Merchandiser (Remote).
We think you need these skills to ace New Product Ecommerce Merchandiser (Remote)
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Beyond Retail, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Beyond Retail's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Beyond Retail. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Beyond Retail
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Beyond Retail uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Beyond Retail. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
