At a Glance
- Tasks: Lead and inspire teams to enhance visitor experiences in Birmingham's parks.
- Company: Birmingham City Council, dedicated to improving community green spaces.
- Benefits: Generous pension contributions, 30 days holiday, and health support.
- Other info: Dynamic role with opportunities for innovation and career growth.
- Why this job: Make a real impact on communities while working outdoors in beautiful parks.
- Qualifications: Experience in operations, strong leadership, and a passion for service excellence.
The predicted salary is between 40000 - 41000 £ per year.
Birmingham City Council is seeking a dynamic and driven Destination Park Operations Lead to take strategic and operational ownership of some of the city’s most valued outdoor spaces. This is a unique opportunity to lead a team of Park Managers, enhance visitor experiences, and ensure our destination parks operate at the highest standards, every single day. If you’re an experienced operational leader who thrives in a fast-paced environment, enjoys working outdoors, and is passionate about service excellence, we’d love to hear from you.
This exciting new position sits within the Parks & Green Spaces division and will provide strategic leadership across the maintenance, operational performance, and commercial development of Birmingham’s Destination Parks.
We’re looking for an Operational Leader who brings…
- Proven experience in operations, ideally within grounds maintenance or outdoor environments
- Strong leadership skills with the ability to motivate and develop teams
- Understanding of health & safety, risk management, and compliance
- Experience in financial management, resource planning, and performance monitoring
- A customer focused mindset with a passion for high-quality service delivery
- Excellent organisational and problem-solving skills
- Strong stakeholder management and collaboration abilities
- A proactive, hands-on approach with resilience in a dynamic environment
You will have direct responsibility for Birmingham’s Destination Park, the Wildlife & Nature Conservation Centre and Plant Nurseries, ensuring high standards of service, sustainability, and visitor engagement.
What you’ll be doing...
- Lead, inspire, and develop a high-performing parks operations teams
- Oversee the day-to-day running of destination parks, ensuring safe, efficient operations
- Drive exceptional visitor experiences and set standards for customer service
- Manage budgets, resources, and operational planning effectively
- Ensure compliance with health, safety, and environmental regulations
- Work collaboratively with internal teams and external partners
- Identify opportunities for innovation, commercial growth, and continuous improvement
This is more than a job; it’s an opportunity to shape the future of Birmingham’s green spaces and make a real impact on communities and visitors across the city.
What we offer in return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
If you’re passionate about the natural environment, driven to improve services, and ready to make a real difference in Birmingham’s communities, we want to hear from you.
Destination Park Operations Lead employer: Beyond Interactive
Birmingham City Council is an exceptional employer, offering a unique opportunity to lead and inspire teams in the management of the city's cherished outdoor spaces. With a strong commitment to employee growth, generous benefits including enhanced holiday entitlement and a robust pension scheme, and a collaborative work culture focused on service excellence, this role allows you to make a meaningful impact on the community while enjoying the beauty of Birmingham's parks.
