At a Glance
- Tasks: Join us as a Mobile Customer Service Attendant, providing top-notch parking support and enforcement.
- Company: Parkingeye is the leading provider of car park management solutions, rapidly growing since 2004.
- Benefits: Enjoy vacation time, a flexible schedule, and a competitive salary of £23,490.
- Why this job: Be part of a passionate team that values innovation, collaboration, and excellence in customer service.
- Qualifications: Must have at least 1 year of customer-facing experience and a valid driving license.
- Other info: Full-time and part-time positions available across multiple hospital sites in Belfast.
The predicted salary is between 18600 - 26100 £ per year.
Mobile Customer Service Attendant – Belfast Area MULTIPLE ROLES AVAILABLE: Full time: 37.5 Hours Part time: 25 to 30 Hours Monday to Sunday: 4 Week Rota basis Salary: £23,490 Locations: Site based: The Royal Victoria Hospital, The Ulster Hospital, The Lagan Valley Hospital, Antrim Hospital (May be required to travel to close by sites) This is a fantastic opportunity to work for the leading, and fastest growing, provider of car park management solutions, Parkingeye and help us establish our client base in Northern Ireland. Formed in 2004, Private Equity owned Parkingeye, is looking to support clients in both managing their car parks and helping them generate revenues. Parkingeye is the leader in their field of expertise and our growth trajectory is set to high. We are looking for a best-in-class candidate to join our team. Reporting to the Attendant Regional Supervisor/Manager, the Customer Service Attendant will support company operations by providing effective parking enforcement, customer service and marshalling activity on client sites as required. Being part of our Parkingeye Team involves living and demonstrating our values of Be Passionate, Lets Innovate, Embrace Collaboration, Nurture Trust and Drive Excellence. About The Role Parkingeyes Customer Service Team provide a professional, best-in-class service to all our customers, whether internal, client or external. To succeed in this role, you need to be positive, resilient, a confident communicator and promote our blend values at every opportunity. Youll manage patrolling of the car park(s) to ensure the terms and conditions are being adhered to and be first point of contact for customer parking support and technical queries. KEY DUTIES AND RESPONSIBILITIES: Provide customer service and parking related guidance to car park users whilst enforcing the clients parking policy Proactively patrol the car park(s) to enforce and advise on parking restrictions as required Issue Parking Charge Notices in accordance with the appropriate legislation and code of practice Take a proactive approach in managing traffic flow on the car park as required Undertake vehicle immobilisation Report all Health and Safety risks, incidents & accidents Champion our BLEND values: Be Passionate, Lets Innovate, Embrace Collaboration, Nurture Trust and Drive Excellence Parkingeye reserve the right to enhance the criteria in the event of an unprecedented response. Parkingeye are an equal opportunities employer We will consider any reasonable adjustments throughout the recruitment process Required Criteria A minimum of 1 years prior experience in a customer-facing role Clear verbal communication to provide direction and deal with enquiries Good time management and organisational skills Ability to work productively under pressure while maintaining a positive outlook Basic IT Skills Full driving license and access to own personal vehicle Desired Criteria A minimum of 1 years prior experience in parking management, site security or other similar service industry Previous experience with parking management systems & handheld devices Conflict resolution training Knowledge of local area Skills Needed Customer Service, Ability to Identify and Anticipate needs, Time Management, Organisational skills Salary £23,490.00 per year Skills: Customer Service Ability to Identify and A Time Management Organisational skills Benefits: Vacation, Paid time off Retirement plan and/or pension Flexible schedule Competitive salary
Attendant I Belfast Area I £23,490 I Full time & Part time positions available employer: Beyond HR
Contact Detail:
Beyond HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendant I Belfast Area I £23,490 I Full time & Part time positions available
✨Tip Number 1
Familiarize yourself with Parkingeye's BLEND values: Be Passionate, Let's Innovate, Embrace Collaboration, Nurture Trust, and Drive Excellence. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight any previous experience in customer service roles, especially those that involved direct interaction with clients. Be ready to share specific examples of how you handled challenging situations or provided exceptional service.
✨Tip Number 3
Since the role involves patrolling car parks and managing traffic flow, it’s beneficial to demonstrate your ability to stay organized and manage time effectively. Think of instances where you successfully juggled multiple tasks under pressure.
✨Tip Number 4
If you have any knowledge of local parking regulations or experience with parking management systems, make sure to mention this. It shows that you are proactive and have a good understanding of the industry, which can be a significant advantage.
We think you need these skills to ace Attendant I Belfast Area I £23,490 I Full time & Part time positions available
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key duties and responsibilities of the Customer Service Attendant role, as well as the values that Parkingeye promotes.
Highlight Relevant Experience: In your application, emphasize any previous customer-facing roles or experience in parking management. Be specific about how your skills align with the requirements listed in the job description.
Showcase Your Skills: Make sure to highlight your customer service skills, time management abilities, and any relevant IT skills. Use examples from your past experiences to demonstrate how you have successfully applied these skills.
Tailor Your Application: Customize your CV and cover letter to reflect the values of Parkingeye, such as being passionate and embracing collaboration. This will show that you are a good fit for their team culture.
How to prepare for a job interview at Beyond HR
✨Show Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved conflicts in the past. Highlight your ability to remain positive and resilient under pressure.
✨Demonstrate Knowledge of Parking Policies
Familiarize yourself with common parking regulations and enforcement practices. Being able to discuss these topics will show that you understand the responsibilities of the role and are ready to enforce policies effectively.
✨Emphasize Team Collaboration
Parkingeye values collaboration, so be ready to discuss how you've worked as part of a team in previous roles. Share examples of how you’ve contributed to a positive team environment and supported your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about situations where you had to manage traffic flow or deal with difficult customers, and be ready to explain your thought process and actions.