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- Tasks: Join us as a Scheduler, managing appointments and supporting our operational teams daily.
- Company: Beyond Housing is dedicated to transforming lives and improving homes for our customers.
- Benefits: Enjoy generous holidays, competitive salaries, health plans, and free tea and coffee!
- Why this job: Make a real impact in your community while working in a supportive and caring environment.
- Qualifications: We're looking for motivated individuals with attention to detail; no prior experience required.
- Other info: Contact Paul Myers for an informal chat about the role; applications close on 9th July 2025.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for two schedulers to join our team. The ideal candidates will be well-motivated, professional, and attentive to detail and will play an important part in operating the scheduling and forecasting systems. You must also be committed to ensuring the right trade operative, with the right skills, is made available to respond to repairs required to our properties.
As a scheduler, you'll be responsible for maintaining and operating the scheduling system on a day-to-day basis, rescheduling appointments for operatives and communicating with customers to agree on appointments, ensuring all jobs are managed within the target dates. You will join a hard working team and your role will help to support our operational teams with delivering repairs, voids and compliance, along with other property-related improvements within our customers' homes.
Paul Myers is our Scheduling Manager, so if you fancy an informal chat about the role, give him a call on 07816 084588. Closing date for applications is Wednesday 9th July 2025, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Beyond Housing's Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.
Why choose us? The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that's why our benefits package shows Beyond Housing genuinely cares about its teams too.
- Generous holiday entitlement (up to 39 days including bank holidays after 5 years' service) with the ability to purchase more if you wish
- Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
- Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
- Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
- Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
- Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top
- A much-needed caffeine boost with free tea and coffee (and cordial for when you're feeling parched)
- Recognition schemes such as weekly 'Cheers For Peers', 'Star of the Quarter' and our prestigious annual Star Awards event
- Long service awards every 5 years
- Cycle to work scheme and cycle parking (if you've got the legs for it)
- Cashback and discounts scheme covering a range of well-known retailers and leisure providers
- Salary sacrifice electric vehicle lease scheme to support cost effective green travel
Scheduler employer: Beyond Housing
Contact Detail:
Beyond Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with scheduling software and tools commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively managed customer interactions in previous roles. This is crucial for a scheduler, as you'll need to coordinate appointments and handle any issues that arise.
✨Tip Number 3
Research Beyond Housing and understand their values and mission. Being able to articulate why you want to work for them and how you align with their goals can make a strong impression during your discussions.
✨Tip Number 4
Consider reaching out to Paul Myers for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights into what they are looking for in a candidate.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a scheduler. Familiarise yourself with the scheduling and forecasting systems mentioned in the job description, as well as the importance of matching operatives with the right skills to the required repairs.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your attention to detail, communication skills, and any previous experience in scheduling or customer service roles.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for the role and your understanding of Beyond Housing's mission. Mention specific examples from your past experiences that demonstrate your ability to manage schedules and communicate effectively with customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the scheduler position.
How to prepare for a job interview at Beyond Housing
✨Know the Scheduling System
Familiarise yourself with common scheduling systems and software. Be prepared to discuss how you would manage appointments and handle rescheduling, as this is a key part of the role.
✨Demonstrate Attention to Detail
Showcase your ability to pay attention to detail during the interview. You might be asked about how you ensure accuracy in scheduling and managing appointments, so have examples ready.
✨Communicate Effectively
Since the role involves communicating with customers, practice clear and concise communication. Be ready to demonstrate how you would handle customer queries or complaints regarding scheduling.
✨Ask Insightful Questions
Prepare thoughtful questions for Paul Myers or the interviewers about the team dynamics and expectations. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
