At a Glance
- Tasks: Lead growth and innovation to make a real difference in people's lives.
- Company: Join Beyond Housing, a purpose-driven organisation transforming lives since 2018.
- Benefits: Enjoy agile working, generous holidays, competitive salaries, and a supportive work environment.
- Other info: Be part of a collaborative team that values accountability and ambition.
- Why this job: Shape the future of our Reach & Respond service and impact customer wellbeing.
- Qualifications: Proven leadership experience and strong commercial awareness are essential.
The predicted salary is between 40582 - 49600 £ per year.
Lead growth. Drive innovation. Make a difference. Are you a commercially minded leader who thrives on turning opportunities into sustainable growth while making a real difference to people's lives? At Beyond Housing, our Reach & Respond service supports thousands of customers through innovative telecare, technology and support solutions. We're looking for an ambitious and strategic business development manager to help shape the future of the service, ensuring we continue to grow, innovate and deliver exceptional outcomes for customers and partners.
This is a pivotal leadership role that combines operational oversight with strategic business development. You'll lead our technology, business support, and quality and performance functions, build strong external partnerships, identify and secure new business opportunities, and ensure our services remain commercially sustainable, compliant and customer focused. You'll play a key role in developing growth plans, leading tender submissions, reviewing commercial frameworks, and ensuring we continue to meet the highest standards of quality and regulatory compliance.
The person we're looking for
We're seeking an inspirational and commercially astute leader who combines strategic thinking with a hands-on approach. You'll be someone who can see opportunities where others see challenges, building strong relationships with stakeholders and partners while successfully leading high-performing teams. You'll be confident analysing performance, making evidence-based decisions, and driving continuous improvement to deliver tangible results. You'll bring a track record of improving services, motivating and developing people, and operating effectively in a complex environment. Equally comfortable discussing growth opportunities with external partners, supporting operational teams, or reviewing performance data, you'll be a collaborative leader who embraces accountability and is passionate about delivering excellent customer outcomes.
Experience within housing, health, social care, telecare or a customer service environment would be advantageous, but above all we're looking for someone with drive, commercial awareness, resilience and a genuine commitment to helping services grow and thrive.
What you’ll bring
- Proven leadership experience, with the ability to motivate and develop teams
- Strong commercial awareness and the ability to identify growth opportunities
- Excellent organisational, stakeholder management and relationship-building skills
- Experience of driving service improvement and performance enhancement
- Strong analytical and problem‑solving abilities
- The confidence to lead change and influence at all levels
- A collaborative approach aligned with our values of being collaborative, ambitious, accountable and considerate.
This is an opportunity to influence the future direction of an innovative, purpose-driven service that is helping people live safely and independently. You'll join a forward-thinking organisation where your ideas, leadership and commercial expertise can make a lasting impact on both business success and customer wellbeing.
Ready to take the next step and help shape the future of Reach & Respond? We’d love to hear from you.
Closing date for applications is Sunday 13 September 2026, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.
Who is Beyond Housing?
Our story began in 2018 and we’d like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services.
Our reward and recognition offer is pretty impressive too! We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values are extremely important to us and we want all our colleagues to really live our values every day. We are looking for candidates who show they have the skills to do the role and are aligned with our values. At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Why choose us?
The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that’s why our benefits package shows Beyond Housing genuinely cares about its teams too.
Here are some details of our employment package:
- Agile working – to give you that positive work-life balance. This enables you to work up to two days from home (if your role is suitable for that) after you have settled in and learned the ropes
- Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the ability to purchase more if you wish
- Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
- Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
- Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
- Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
- Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip‑top
- A much-needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
- Recognition schemes such as weekly ‘Cheers For Peers’, ‘Star of the Quarter’ and our prestigious annual Star Awards event
- Long service awards every 5 years
- Cycle to work scheme and cycle parking (if you’ve got the legs for it)
- Cashback and discounts scheme covering a range of well-known retailers and leisure providers to help your money go further
- Salary sacrifice electric vehicle lease scheme to support cost effective green travel
- Electric vehicle lease scheme to support cost effective green travel
Business Development Manager in Scarborough employer: Beyond Housing
Beyond Housing is an exceptional employer that prioritises the well-being and development of its employees while fostering a collaborative and supportive work culture. With generous benefits such as agile working options, extensive holiday entitlement, and a commitment to the Real Living Wage, we ensure our team members feel valued and motivated. Located in a vibrant community, we offer meaningful opportunities for growth and the chance to make a real difference in the lives of our customers every day.
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We think this is how you could land Business Development Manager in Scarborough
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We think you need these skills to ace Business Development Manager in Scarborough
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Beyond Housing, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Beyond Housing
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Beyond Housing’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
