Beyond Housing is seeking a Reach & Respond advisor to join our 24/7 service, providing in- and out-of-hours support to vulnerable customers and acting as the first point of contact. You will handle emergency calls, escalate for Reach & Respond, and maintain accurate customer records while delivering a compassionate, professional service.
The role requires strong organisation, the ability to work under pressure, and excellent communication across multiple channels.
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Remote Emergency Response Advisor - Flexible Hours in Redcar employer: Beyond Housing
Beyond Housing is an exceptional employer that prioritises the well-being and development of its employees while fostering a collaborative and supportive work culture. With generous benefits such as agile working options, extensive holiday entitlement, and a commitment to the Real Living Wage, we ensure our team members feel valued and motivated. Located in a vibrant community, we offer meaningful opportunities for growth and the chance to make a real difference in the lives of our customers every day.
