Area Manager in Redcar

We have an exciting opportunity for an Area Manager in the Tees Valley region. This newly created role is responsible for one of eight geographical service areas, giving you the opportunity to make a tangible impact at a local level while contributing to wider organisational success.

As Area Manager, you will lead an integrated team of housing and maintenance colleagues, driving the delivery of excellent customer services that create homes, neighbourhoods and communities that both customers and colleagues are proud of. You will play a key role in fostering a strong “one team” culture, building trusted relationships with customers, partners and stakeholders, and leading a high‑performing team through effective leadership and informed decision‑making.

You will be responsible for embedding a modern, customer‑focused service delivery model within your area, using data and insight to continuously improve services and performance. Working collaboratively with other Area Managers, you will also contribute to consistency, learning and best practice across all eight service areas.

This is a fantastic opportunity for someone who is passionate about service excellence and wants to shape and influence how we deliver for our customers now and in the future.

• Agile working – to give you that positive work‑life balance. This enables you to work up to two days from home (if your role is suitable for that) after you have settled in and learned the ropes.
• Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the ability to purchase more if you wish.
• Impressive salaries that match the market rate, with a commitment to an annual cost of living rise.
• Commitment to paying the Real Living Wage as defined by the Living Wage Foundation.
• Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement.
• Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones.
• Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip‑top.
• A much‑needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched).
• Recognition schemes such as weekly “Cheers For Peers”, “Star of the Quarter”, and our prestigious annual Star Awards event.
• Long service awards every 5 years.
• Cycle to work scheme and cycle parking (if you’ve got the legs for it).
• Cashback and discounts scheme covering a range of well‑known retailers and leisure providers to help your money go further.
• Salary sacrifice electric vehicle lease scheme to support cost‑effective green travel.

We are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.