At a Glance
- Tasks: Lead a team to deliver excellent customer services and create thriving communities.
- Company: Join Beyond Housing, a company dedicated to transforming lives and communities.
- Benefits: Enjoy flexible working, generous holidays, competitive salary, and health benefits.
- Other info: Be part of a caring team with great growth opportunities and a supportive culture.
- Why this job: Make a real impact locally while shaping the future of housing services.
- Qualifications: Proven leadership skills and a passion for service excellence.
The predicted salary is between 40000 - 50000 £ per year.
We have an exciting opportunity for an area manager in the Tees Valley region. This newly created role is responsible for one of eight geographical service areas, giving you the opportunity to make a tangible impact at a local level while contributing to wider organisational success.
As area manager, you will lead an integrated team of housing and maintenance colleagues, driving the delivery of excellent customer services that create homes, neighbourhoods and communities that both customers and colleagues are proud of. You will play a key role in fostering a strong 'one team' culture, building trusted relationships with customers, partners and stakeholders, and leading a high-performing team through effective leadership and informed decision-making.
You will be responsible for embedding a modern, customer-focused service delivery model within your area, using data and insight to continuously improve services and performance. Working collaboratively with other area managers, you will also contribute to consistency, learning and best practice across all eight service areas.
This is a fantastic opportunity for someone who is passionate about service excellence and wants to shape and influence how we deliver for our customers now and in the future. If you are an inspiring leader with a track record of delivering high-quality services and driving continuous improvement, we would love to hear from you.
Closing date for applications is Friday 19 June 2026, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Interview dates: Monday 29 June & Wednesday 1 July.
Our story began in 2018 and we’d like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services.
We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values are extremely important to us and we want all our colleagues to really live our values every day. We are looking for candidates who show they have the skills to do the role and are aligned with our values.
At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Why choose us? The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that’s why our benefits package shows Beyond Housing genuinely cares about its teams too.
- Agile working – to give you that positive work-life balance. This enables you to work up to two days from home (if your role is suitable for that) after you have settled in and learned the ropes.
- Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the ability to purchase more if you wish.
- Impressive salaries that match the market rate, with a commitment to an annual cost of living rise.
- Commitment to paying the Real Living Wage as defined by the Living Wage Foundation.
- Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement.
- Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones.
- Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top.
- A much-needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched).
- Recognition schemes such as weekly ‘Cheers For Peers’, ‘Star of the Quarter’ and our prestigious annual Star Awards event.
- Long service awards every 5 years.
- Cycle to work scheme and cycle parking (if you’ve got the legs for it).
- Cashback and discounts scheme covering a range of well-known retailers and leisure providers to help your money go further.
- Salary sacrifice electric vehicle lease scheme to support cost-effective green travel.
Area Manager employer: Beyond Housing
Beyond Housing is an exceptional employer that prioritises the well-being and development of its employees while making a significant impact in the Tees Valley region. With a strong commitment to work-life balance, generous holiday entitlements, and a supportive work culture, we foster an environment where collaboration and innovation thrive. Our focus on service excellence and community transformation ensures that every team member plays a vital role in changing lives, making this an inspiring place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Beyond Housing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Beyond Housing's values and mission. Show us how your experience aligns with our goals and how you can contribute to our community-focused approach.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or improved services. Be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you're genuinely interested in joining our team.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Be Thorough with Your Application:Make sure to fill out the online application form completely. We want to see all your skills and experiences, so don’t leave anything out that could showcase your potential as an Area Manager.
Showcase Your Leadership Skills:As an Area Manager, you’ll be leading a team, so highlight your leadership experience in your application. Share examples of how you've inspired teams and driven service excellence in the past.
Align with Our Values:We’re all about being considerate, collaborative, ambitious, and accountable. Make sure your application reflects these values and shows how you embody them in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Beyond Housing
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Beyond Housing's mission and values. Familiarise yourself with their approach to customer service and community impact. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to foster collaboration and drive performance. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Data-Driven Decision Making
Since the role involves using data to improve services, come prepared with examples of how you've used data insights in previous roles. Discuss how you’ve implemented changes based on data analysis and the positive outcomes that resulted from those decisions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges they currently face, or how success is measured in the role. This shows your interest and helps you gauge if the company culture aligns with your values.