Rent & Benefits Advisor – Tenancy Support in Redcar

Rent & Benefits Advisor – Tenancy Support in Redcar

Redcar Full-Time 30477 - 37249 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support tenants with rent arrears and welfare benefits while managing a caseload.
  • Company: Beyond Housing Limited, dedicated to promoting a rent-first culture.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Join a passionate team focused on community support and income maximisation.
  • Why this job: Make a real difference in people's lives by helping them sustain their tenancy.
  • Qualifications: Experience in customer service and knowledge of welfare benefits preferred.

The predicted salary is between 30477 - 37249 Β£ per year.

Beyond Housing Limited in Dormanstown, Redcar, is seeking a Customer Income Advisor to manage a caseload, perform affordability checks, and support tenants with rent arrears and welfare benefits. The role focuses on promoting a rent-first culture and helping customers sustain their tenancy.

You'll be part of the income management team, with opportunities to converse with customers, attend evictions if needed, and contribute to maximising income through effective benefit use.

Rent & Benefits Advisor – Tenancy Support in Redcar employer: Beyond Housing Limited

Beyond Housing Limited is an exceptional employer located in Dormanstown, Redcar, offering a supportive work culture that prioritises employee well-being and professional growth. As a Rent & Benefits Advisor, you will have the opportunity to make a meaningful impact on the lives of tenants while benefiting from ongoing training and development initiatives. Join a dedicated team that values collaboration and innovation in promoting a rent-first culture and ensuring housing stability for all.

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Contact Details:

Beyond Housing Limited Recruitment Team

We think you need these skills to ace Rent & Benefits Advisor – Tenancy Support in Redcar

Customer Service Skills
Affordability Assessment
Knowledge of Welfare Benefits
Tenancy Support
Income Management
Communication Skills
Problem-Solving Skills