Direct Payments Service Coordinator

Direct Payments Service Coordinator

Full-Time 30000 - 40000 € / year (est.) No home office possible
Bexley Voluntary Service Council

At a Glance

  • Tasks: Support the Direct Payment Service and assist individuals through the registration process.
  • Company: Bexley Voluntary Service Council, a key player in the local community sector.
  • Benefits: Hybrid working, extra birthday leave, flexitime, and generous annual leave.
  • Other info: Join a positive team culture that values your ideas and offers growth opportunities.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Compassionate attitude and proactive approach to supporting others.

The predicted salary is between 30000 - 40000 € per year.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Why Work for Us:

  • Hybrid working
  • Additional Birthday Day off
  • Flexitime and TOIL
  • Pension employer contribution 6%
  • Two volunteering days (pro rata)
  • 25 days annual leave plus bank holidays (pro rata)
  • Access to the Blue Light Card
  • Ongoing training and professional development opportunities
  • A positive, inclusive team culture where your ideas are valued
  • Enhanced maternity/paternity pay
  • Employee Assistance Programme

We are looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service. In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records.

Direct Payments Service Coordinator employer: Bexley Voluntary Service Council

Bexley Voluntary Service Council (BVSC) is an exceptional employer dedicated to fostering a positive and inclusive work culture, where your contributions are valued and encouraged. With a strong commitment to employee growth, BVSC offers ongoing training, generous leave policies, and unique benefits such as hybrid working and additional volunteering days, making it an ideal place for those seeking meaningful and rewarding employment in the heart of Bexley.

Bexley Voluntary Service Council

Contact Detail:

Bexley Voluntary Service Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Direct Payments Service Coordinator

Tip Number 1

Network like a pro! Reach out to people in the voluntary sector, especially those connected to BVSC. Attend local events or online meet-ups to make connections and show your enthusiasm for the role.

Tip Number 2

Prepare for the interview by researching BVSC's values and recent projects. We want to see how you can contribute to their mission of supporting the community, so think about how your skills align with their goals.

Tip Number 3

Practice your responses to common interview questions, but keep it natural. We’re looking for genuine passion and compassion, so let your personality shine through when discussing your experiences.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.

We think you need these skills to ace Direct Payments Service Coordinator

Proactive Approach
Compassion
Customer Service Skills
Compliance Checks
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Direct Payments Service Coordinator role. We want to see how your background aligns with BVSC's mission and values.

Show Your Passion:Let your enthusiasm for supporting the local community shine through in your written application. We love candidates who are genuinely excited about making a difference in Bexley and can convey that passion in their words.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This helps us quickly see why you’d be a great fit for the team!

Proofread Before Submitting:Take a moment to review your application for any typos or grammatical errors. A polished application shows attention to detail, which is super important for the role. We recommend applying through our website for a smooth process!

How to prepare for a job interview at Bexley Voluntary Service Council

Know the Organisation Inside Out

Before your interview, take some time to research Bexley Voluntary Service Council. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Compassionate Side

As a Direct Payments Service Coordinator, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for others. This will highlight your suitability for the role and resonate with the interviewers.

Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations related to the role. Think about potential challenges in the PA registration process or compliance checks, and prepare thoughtful responses that showcase your problem-solving skills.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the organisation is the right fit for you.