At a Glance
- Tasks: Support Bexley’s Direct Payment Service by assisting with enquiries and maintaining accurate records.
- Company: Bexley Voluntary Service Council, a community-focused organisation with over 60 years of experience.
- Benefits: Hybrid working, flexitime, 25 days leave, and ongoing training opportunities.
- Other info: Join a positive, inclusive team where your ideas are valued.
- Why this job: Make a real difference to people's independence and wellbeing in your community.
- Qualifications: Strong admin and communication skills, with a person-centred approach.
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service. In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support. You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.
We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.
Why Work for Us:
- Hybrid working
- Additional Birthday Day off
- Flexitime and TOIL
- Pension employer contribution 6%
- Two volunteering days (pro rata)
- 25 days annual leave plus bank holidays (pro rata)
- Access to the Blue Light Card
- Ongoing training and professional development opportunities
- A positive, inclusive team culture where your ideas are valued
- Enhanced maternity/paternity pay
- Employee Assistance Programme
Join us and make a real difference to people’s independence and wellbeing in Bexley.
Direct Payments Service Coordinator in Bexley employer: Bexley Voluntary Service Council
Bexley Voluntary Service Council (BVSC) is an exceptional employer dedicated to fostering a positive and inclusive work culture, where your contributions are valued and encouraged. With benefits such as hybrid working, generous annual leave, and ongoing professional development opportunities, BVSC supports its employees in achieving a healthy work-life balance while making a meaningful impact in the community. Join us in Bexley, where you can grow your career while helping to enhance the independence and wellbeing of local residents.
Contact Detail:
Bexley Voluntary Service Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Direct Payments Service Coordinator in Bexley
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with BVSC's mission. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Prepare for interviews by researching BVSC and its values. Understand their role in the community and think about how your skills can contribute to their mission. We want to see your passion for making a difference!
✨Tip Number 3
Practice your communication skills! Since this role involves supporting diverse individuals, being able to convey information clearly and compassionately is key. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in Bexley.
We think you need these skills to ace Direct Payments Service Coordinator in Bexley
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. We want to see that you understand what we're looking for in a Direct Payments Service Coordinator, so make sure you highlight relevant experience and skills that match our needs.
Showcase Your Communication Skills:Since this role involves a lot of interaction with people, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Be Person-Centred:We’re all about putting people first at BVSC. In your application, reflect on your person-centred approach and how you’ve supported individuals in previous roles. This will show us that you’re the right fit for helping residents in Bexley.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and why you’d love working with us!
How to prepare for a job interview at Bexley Voluntary Service Council
✨Know the Organisation
Before your interview, take some time to research Bexley Voluntary Service Council. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Skills
Prepare specific examples that highlight your strong admin and communication skills. Think about times when you've successfully managed a busy workload or solved problems for others. Relating these experiences to the job description will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the team culture, ongoing training opportunities, or how success is measured in the Direct Payment Support Service. This shows you're engaged and thinking about how you can contribute.
✨Be Person-Centred
Since the role involves supporting people from diverse backgrounds, emphasise your person-centred approach during the interview. Share examples of how you've worked compassionately with individuals in the past, highlighting your ability to connect and communicate effectively.
