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- Tasks: Help people manage their Direct Payments and support their independence.
- Company: Bexley Mencap, a charity dedicated to empowering individuals.
- Benefits: Meaningful work, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a dynamic team focused on community support and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for a job where you can make a positive difference in someone’s life? At Bexley Mencap we can offer you that. We are looking for Direct Payments Advisors to support people and their families to understand, set up and confidently manage their Direct Payments. This is a role where you will combine practical advice, problem solving and relationship building to help people take control of their support in a way that works for them.
The role will include:
- Providing clear, accessible advice about Direct Payments and how they work
- Supporting people to understand their responsibilities, including employing Personal Assistants
- Maintaining accurate records and supporting monitoring and audit processes
- Working with a small team of advisors based in partner charities to provide holistic support
The Direct Payment Support Advisor supports people to understand and manage their direct payments so they can make informed choices about their care and support. By providing clear, practical and compassionate guidance, the role helps residents maintain independence, confidence and connection to the lives and communities that matter to them.
What the role involves:
- Advice and Support to Residents: Provide accessible information about Direct Payments and available options including employed or self-employed personal assistants, care agencies, and community activities. Work alongside residents to explore creative and flexible ways to use their Direct Payments to achieve their personal outcomes. Support residents to understand their responsibilities, including becoming an employer. Signpost to local community resources, voluntary organisations and networks that may enhance someone’s support package. Support residents to review their arrangements and adapt their support as their needs or aspirations change. Support residents to manage their budget effectively ensuring that they do not overspend. Support residents to understand financial monitoring requirements and understand recovery of unspent funds. Identify and elevate safeguarding or fraud concerns as required.
- Case Management and Administration: Manage a caseload of Direct Payment recipients maintaining accurate and timely records in line with organisational policy. Manage Direct Payment accounts to upload evidence of spend, pay invoices and review funding levels. Actively monitor Direct Payment usage and follow audit processes to identify where residents may need further support. Ensure compliance with relevant legislation including the Care Act, Mental Capacity Act and employment regulations. Respond to queries in a timely and professional manner.
- Other: Promote the uptake of Direct Payments. Promote inclusive and strengths-based approaches in all aspects of work. Work collaboratively with social workers, commissioners and finance colleagues. Support monitoring of KPIs and service performance. Adhere to key policies such as safeguarding, health and safety and GDPR. Support anti-discrimination policies and procedures and promote equality of opportunity at all times. Undertake any other duties consistent with the purpose and level of the role.
Direct Payment Support Advisor in Bexleyheath employer: Bexley Mencap
Contact Detail:
Bexley Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Payment Support Advisor in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! Be ready to explain why you’re the perfect fit for the Direct Payment Support Advisor role. Highlight your problem-solving skills and compassion in helping others manage their support.
✨Tip Number 3
Don’t just apply – engage! When you find a job on our website, follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by researching Bexley Mencap and understanding their values. Think about how your experience aligns with their mission to support residents in managing their Direct Payments effectively.
We think you need these skills to ace Direct Payment Support Advisor in Bexleyheath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for making a positive difference shine through. We want to see how much you care about supporting people and helping them manage their Direct Payments effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language to explain your experience and skills, especially those related to advice and support. We appreciate clarity as it reflects your ability to communicate effectively with residents.
Highlight Relevant Experience: Make sure to showcase any previous roles or experiences that relate to providing support or advice. Whether it's working with individuals or managing budgets, we want to know how your background aligns with the responsibilities of the Direct Payment Support Advisor role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bexley Mencap
✨Know Your Stuff
Make sure you understand Direct Payments inside and out. Familiarise yourself with how they work, the responsibilities involved, and the different options available for personal assistants. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
This role is all about making a positive difference in people's lives, so be prepared to share examples of how you've helped others in the past. Whether it's through previous work or personal experiences, demonstrating your empathy and problem-solving skills will resonate well with the interviewers.
✨Be a Team Player
Since you'll be working alongside a small team of advisors, highlight your ability to collaborate effectively. Share instances where you've worked with others to achieve a common goal, and emphasise your commitment to providing holistic support to residents.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about their approach to supporting residents or how they measure success in this role.