Urgent Care Receptionist & Care Navigator in Erith

Urgent Care Receptionist & Care Navigator in Erith

Erith Full-Time 27400 - 27400 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support patient care by processing calls and maintaining records at a busy healthcare facility.
  • Company: Join Bexley Health Neighbourhood Care CIC, dedicated to community health.
  • Benefits: Earn £13.17 per hour with opportunities for growth in a rewarding environment.
  • Other info: Flexible 37.5 hours per week, including weekends, in a supportive team.
  • Why this job: Make a difference in patients' lives while gaining valuable healthcare experience.
  • Qualifications: Strong communication skills and relevant healthcare experience are essential.

The predicted salary is between 27400 - 27400 € per year.

Bexley Health Neighbourhood Care CIC is seeking a Receptionist (Care Navigator) to support the operational effectiveness of Queen Mary's Hospital and the Erith Urgent Treatment Centre.

Responsibilities include:

  • Processing patient calls
  • Maintaining accurate records
  • Ensuring high standards of customer care

The ideal candidate will have strong communication skills, relevant qualifications, and experience in a healthcare setting.

The position requires 37.5 hours per week, including weekends, with a salary of £13.17 per hour.

Urgent Care Receptionist & Care Navigator in Erith employer: Bexley Health Neighbourhood Care CIC

Bexley Health Neighbourhood Care CIC is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With opportunities for training and development in a dynamic healthcare environment, staff are encouraged to enhance their skills while making a meaningful impact on patient care at Queen Mary's Hospital and the Erith Urgent Treatment Centre.

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Contact Detail:

Bexley Health Neighbourhood Care CIC Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Urgent Care Receptionist & Care Navigator in Erith

Tip Number 1

Network like a pro! Reach out to people in the healthcare sector, especially those who work at Queen Mary's Hospital or the Erith Urgent Treatment Centre. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Practice your communication skills! As a Receptionist and Care Navigator, you'll need to be clear and friendly on the phone. Grab a mate and do some mock calls to get comfortable with handling patient inquiries and maintaining that high standard of customer care.

Tip Number 3

Show off your relevant experience! When you get the chance to chat with hiring managers, highlight any previous roles in healthcare or customer service. Share specific examples of how you've handled patient calls or maintained records to demonstrate your fit for the role.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application today!

We think you need these skills to ace Urgent Care Receptionist & Care Navigator in Erith

Communication Skills
Customer Care
Record Keeping
Patient Call Processing
Healthcare Experience
Operational Effectiveness
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in healthcare and customer service. We want to see how your skills match the role of a Receptionist and Care Navigator, so don’t be shy about showcasing your strengths!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in urgent care and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!

Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Bexley Health Neighbourhood Care!

How to prepare for a job interview at Bexley Health Neighbourhood Care CIC

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist (Care Navigator). Familiarise yourself with the specific tasks like processing patient calls and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Communication Skills

As this position requires strong communication skills, prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Think about how you handled difficult situations or provided excellent customer care, as these stories will highlight your suitability for the role.

Research Bexley Health Neighbourhood Care CIC

Take some time to learn about Bexley Health Neighbourhood Care CIC and their values. Understanding their mission and how they operate will allow you to tailor your answers during the interview and show that you align with their goals, making you a more attractive candidate.

Prepare Questions to Ask

Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the job is the right fit for you.