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For Companies At a Glance
- Tasks: Lead service delivery operations and enhance IT services with innovative strategies.
- Company: A leading organisation in Stevenage, merging business areas and investing in new tech.
- Benefits: Competitive salary, bonus, car allowance, and flexible work environment.
- Why this job: Join a dynamic team and make a significant impact on IT service delivery.
- Qualifications: Expertise in service delivery and strong leadership skills required.
- Other info: Collaborative culture with opportunities for professional growth.
The predicted salary is between 120000 - 140000 £ per year.
A Director of Service Delivery is sought for a leading organisation located in Stevenage, Hertfordshire. You will be expected to go to the office 2 times a week. The organisation is merging multiple business areas, including all applications, and is investing in new technologies to enhance its infrastructure and services. This role requires strong team leadership to contribute to building and upgrading IT services and strategy.
Responsibilities
- Collaborate closely with the Director of Technology and other heads to oversee change, problem, incident, and third-party suppliers across all technological aspects of the organisation.
- Lead service delivery operations and contribute to IT service strategy.
- Support and develop a high-performing service delivery team.
Skills and Qualifications
- Expert knowledge of service delivery
- Ability to communicate and work closely with senior stakeholders
- Proven experience leading incident management, change, and problem management
- Demonstrable leadership qualities
- Willingness to work in a collaborative, flexible environment
Salary and Benefits
Salary: £140,000 - £160,000 + Bonus and Car Allowance
Location
Stevenage, Hertfordshire (2 days per week in office)
How to Apply
Apply now for immediate consideration regarding this excellent opportunity.
Director of Service Operations in Stevenage employer: Bewley Design
Contact Detail:
Bewley Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Operations in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold in the job search game.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and challenges. This shows you’re genuinely interested and ready to contribute to their service delivery strategy right from the get-go.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams through change or resolved incidents. This will help you stand out as a candidate who can drive service delivery operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director of Service Operations in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your expertise in service delivery and leadership, as these are key for the Director of Service Operations role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and managed incidents in the past, and don’t forget to express your enthusiasm for the role!
Showcase Your Communication Skills: Since you'll be working closely with senior stakeholders, it's important to demonstrate your communication abilities. Use clear and concise language in your application to show us you can convey complex ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves and you can easily track its progress!
How to prepare for a job interview at Bewley Design
✨Know Your Stuff
Make sure you brush up on your knowledge of service delivery and IT strategies. Familiarise yourself with the latest technologies that the organisation is investing in, as well as their current infrastructure. This will show that you're not just interested in the role but also in how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in managing incidents and changes. Be ready to discuss your leadership style and how it aligns with building a high-performing service delivery team. This is crucial for a Director position!
✨Engage with Stakeholders
Since the role involves working closely with senior stakeholders, think about how you can demonstrate your communication skills. Prepare to discuss how you've effectively collaborated with different departments or external suppliers in previous roles. This will highlight your ability to navigate complex relationships.
✨Be Ready for Change Management Scenarios
Expect questions around change management and problem-solving. Think of specific situations where you've successfully managed change or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
