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- Tasks: Manage customer relationships and drive sales growth in a dynamic packaging environment.
- Company: BEWI, a leader in sustainable packaging and insulation solutions.
- Benefits: Generous holiday, pension plan, medical cash plan, and free office perks.
- Why this job: Join a proactive team and make a real impact in the packaging industry.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Exciting opportunities for career growth and collaboration with innovative teams.
The predicted salary is between 36000 - 60000 £ per year.
BEWI is an international provider of packaging, components and insulation solutions, committed to sustainability across the value chain. BEWI serves five divisions: RAW, Insulation & Construction (I&C), Packaging & Components (P&C), Automotive and Circular. The Insulation & Construction (I&C) Division manufactures an extensive range of solutions for insulation and infrastructure, as well as systems for the building and construction industry. BEWI offers a comprehensive range of packaging and insulation solutions to a diverse customer base across industries, with focus on sustainability, innovation and customer satisfaction.
We’re looking for a proactive and customer-focused Desk-Based Account Manager to join our busy Packaging and Components sales team based at our offices in Gravesend. You’ll be responsible for managing day-to-day relationships with customers, handling incoming enquiries, following up on sales leads, and helping grow revenue through outstanding service and account development. You’ll also support broader commercial activities, including undertaking market research to input into new product ideas and staying ahead of trends and customer expectations.
Responsibilities- Manage a portfolio of existing customers, ensuring high levels of satisfaction and regular repeat business, working closely with our External Sales Teams.
- Handle incoming enquiries, follow up on the sales team’s prospective customer visits, and convert sales leads into orders.
- Identify opportunities to grow accounts through upselling and cross-selling related packaging products or services.
- Work closely with the field sales team to ensure a joined-up approach to customer accounts.
- Maintain accurate records in the CRM system, including quotes and customer interactions.
- Conduct outbound calls to both new and existing customers to promote products and services, while supporting marketing campaigns and new product development initiatives.
- Support the development and launch of new products by offering frontline input on customer needs and product reception.
- Collaborate with the marketing department on campaigns to promote BEWI products and services.
- Keep up to date with developments in the packaging and wider construction market, including customer trends, competitor activity, and product innovations.
- Gather customer feedback and share insights with the commercial and product teams.
- Work with internal and external teams as required to deliver exceptional customer service.
- Contribute to monthly sales reviews and help track performance against targets.
- The individual must have the right of residence and to work in the UK.
- Experience in a sales or account management role, packaging, trade, or B2B environments.
- Strong communication skills and the ability to build great relationships over the phone and by email.
- Commercially aware, with an interest in what’s happening in the market and what customers care about.
- Comfortable working with sales targets and performance metrics.
- Organised, self-motivated, and confident using basic IT tools (e.g. Outlook, Excel, CRM systems).
- Company personal pension plan.
- Company funded medical cash plan.
- Long service awards and increased company pension contributions on long service.
- 25 days holiday a year, plus bank holidays.
- Coffee, tea, and fruit available in the office, free parking for employees.
Desk Based Account Manager Packaging & Components in Gravesend employer: BEWI Group
Contact Detail:
BEWI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Based Account Manager Packaging & Components in Gravesend
✨Tip Number 1
Get to know the company inside out! Research BEWI's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Desk-Based Account Manager role. Highlight your sales skills and customer service experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at BEWI.
We think you need these skills to ace Desk Based Account Manager Packaging & Components in Gravesend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Desk-Based Account Manager. Highlight your experience in sales and account management, especially in packaging or B2B environments. We want to see how your skills align with our focus on customer satisfaction and sustainability.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the packaging industry and your proactive approach to customer service. Let us know why you’re excited about joining BEWI and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves building relationships over the phone and via email, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you've successfully managed customer relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BEWI Group
✨Know Your Stuff
Before the interview, dive deep into BEWI's products and services, especially in the Packaging & Components division. Familiarise yourself with their commitment to sustainability and how it impacts their offerings. This will show your genuine interest and help you connect your experience to their values.
✨Showcase Your Sales Skills
Prepare specific examples from your past roles where you've successfully managed customer relationships or converted leads into sales. Highlight any experience with upselling or cross-selling, as this is crucial for the Desk-Based Account Manager role. Use metrics to demonstrate your success!
✨Ask Smart Questions
Come prepared with insightful questions about BEWI’s market strategies, product development processes, or customer feedback mechanisms. This not only shows your enthusiasm but also your understanding of the industry and the role's responsibilities.
✨Be a Team Player
Emphasise your ability to collaborate with both internal teams and external clients. Share examples of how you've worked with sales teams or marketing departments in the past to achieve common goals. This will highlight your fit for a role that requires coordination across various functions.
