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- Tasks: Welcome guests, manage check-ins, and resolve queries with a friendly attitude.
- Company: A family-run holiday park on the stunning English Riviera.
- Benefits: Flexible working hours, a supportive team, and a fun work environment.
- Why this job: Join a dedicated team and create memorable experiences for guests.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 20000 - 30000 £ per year.
A holiday park on the English Riviera is seeking a Reception Team Member to deliver outstanding customer service and ensure a smooth guest experience. This role involves welcoming guests, managing check-ins, and resolving queries in a friendly manner.
Ideal candidates will have:
- Customer service experience
- Excellent communication skills
- A proactive approach
The position is seasonal with various working hours, including evenings and weekends. Join a dedicated team in a family-run environment committed to high service standards.
Seasonal Guest Experience Receptionist employer: Beverley Holidays
Contact Detail:
Beverley Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Guest Experience Receptionist
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a guest. This will help us see how you can contribute to our friendly atmosphere!
✨Tip Number 2
Practice your communication skills! We love candidates who can engage with guests in a warm and welcoming way. Try role-playing common reception scenarios with friends or family to build your confidence.
✨Tip Number 3
Be proactive! If you notice something that could improve the guest experience, mention it during your interview. We appreciate candidates who think ahead and are eager to contribute to our high service standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seasonal Guest Experience Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a friendly and welcoming vibe to our team. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience: Make sure to mention any customer service experience you have. We love candidates who can demonstrate their skills in managing check-ins and resolving queries. Use specific examples to show us how you've made guests feel special in the past!
Be Proactive: In your application, show us that you’re proactive! Talk about times when you’ve gone above and beyond for customers or taken the initiative to solve problems. This is key for us as we strive to deliver outstanding guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our family-run team!
How to prepare for a job interview at Beverley Holidays
✨Know the Company
Before your interview, take some time to research the holiday park and its values. Understanding their commitment to outstanding customer service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered excellent customer service. Think about times when you resolved a guest's issue or went above and beyond to ensure satisfaction—these stories will make you stand out.
✨Practice Your Communication
Since this role requires excellent communication skills, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Be Ready for Flexibility
As the position involves various working hours, including evenings and weekends, be prepared to discuss your availability. Showing that you’re flexible and willing to adapt will demonstrate your commitment to the role and the team.
