At a Glance
- Tasks: Provide top-notch customer support and handle various administrative tasks.
- Company: Join a professional firm in Swansea with a focus on integrity and teamwork.
- Benefits: Competitive salary based on experience, plus opportunities for growth.
- Other info: Dynamic work environment with a chance to learn and develop new skills.
- Why this job: Be the face of the company and make a difference in customer experiences.
- Qualifications: Experience in a similar role and strong communication skills required.
The predicted salary is between 24000 - 30000 € per year.
Location: Swansea
Salary: Dependent upon experience and qualifications
Key Responsibilities- Always represent the firm with the highest levels of customer care, integrity, and professionalism
- Answer questions and address complaints
- Answer incoming calls when required and redirect or take messages
- Carry out filing, photocopying, scanning, binding, and faxing as and when required
- Keep updated records and files
- Processing credit/debit card payments and transactions
- To continually review existing processes/procedures for continuous improvement
- Check, sort, and forward emails and respond where necessary
- Take up other duties as assigned (travel arrangements, schedules, office supplies, etc.)
- Provide other administrative support and duties as and when required
- Company Secretarial Services
- Setting up clients, including money laundering procedures
- Maintaining Excel spreadsheets for statistical reporting
- Proven experience in a similar role
- Familiarity with office equipment
- Knowledge of office management business support duties
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- GCSE Maths and English or equivalent
- Approachable with excellent interpersonal skills
- Excellent customer care
- High level of administration and IT skills
- Ability to work under pressure and to multitask
- Well organised and focussed
- Ability to prioritise tasks
- Ability to work as part of a team
- Polite and courteous
- Cheerful, enthusiastic, and friendly persona
- A good standard of personal presentation
- Willingness to work flexibly in response to changing organisational requirements
- NVQ Level 2/3 Customer Service or Business Administration
Business Support Associate in Swansea employer: Bevan Buckland LLP
Join our dynamic team in Swansea as a Business Support Associate, where we prioritise a culture of integrity, professionalism, and exceptional customer care. We offer a supportive work environment that encourages continuous improvement and personal growth, alongside competitive salaries and opportunities for skill development. With a focus on teamwork and a friendly atmosphere, you'll find meaningful and rewarding employment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Associate in Swansea
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Business Support Associate role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. This will help you feel more confident and articulate when discussing your experience and how it aligns with the job description.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Office and any other software mentioned in the job description. If you need a refresher, there are loads of online resources to help you brush up before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Business Support Associate in Swansea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can represent us with professionalism but also has a cheerful and approachable vibe.
Tailor Your Application:Make sure to tailor your application to the Business Support Associate role. Highlight your relevant experience and skills, especially in customer care and administration. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised and accurate information, so make sure your writing is easy to read. Use bullet points if it helps, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Bevan Buckland LLP
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Business Support Associate. Familiarise yourself with customer care principles and office management duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Be ready to discuss your experience with Microsoft Office, especially Excel and Word. Prepare examples of how you've used these tools in previous roles. If you have any experience with office equipment or software, mention it too – it shows you're tech-savvy and adaptable!
✨Demonstrate Your Interpersonal Skills
Since this role requires excellent communication and customer care skills, think of specific instances where you've successfully handled customer queries or complaints. Practising these scenarios can help you articulate your approach during the interview.
✨Stay Organised and Proactive
During the interview, highlight your organisational skills and ability to multitask. Share examples of how you've managed multiple priorities in a busy environment. This will reassure the interviewer that you can handle the demands of the role effectively.
