Business Change Analyst

Supported by our valued business services professionals, our award-winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services.

As a responsible business, we embrace four values: Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we’re part of.

Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard-earned reputation. Our 2023/24 financial results confirmed both revenue and profit growth for an eleventh consecutive year, ensuring our ability to continue investing in our people.

Looking to the future, we’re targeting ambitious growth and success. And we’re looking for the best people to be part of it.

Join a team of experts and progressive thinkers

We have an exciting opportunity to join progressive law firm Bevan Brittan. The UK legal industry is changing quickly and we are looking for someone to join our Transformation team to help us meet our strategic goals.

We are looking for someone that is flexible and supportive, that has great organisational skills and has a positive and proactive approach to implementing change. We are looking for a candidate that can champion new ways of working and is a confident communicator, helping our legal teams identify opportunities to work in more efficient and productive ways and supporting them through the change process.

The role

• Taking a leading role in the change delivery life cycle from analysing business needs, gathering and documenting requirements, designing and developing the solution through to supporting the teams that successfully implement change.

• Leading process mapping workshops with a range of stakeholder. Analysis of ‘As Is’ processes including as needed time and motion data, volume data, cost analysis etc and identifying pain points and ways to address them.

• Developing ‘To Be’ processes that address pain points and recommending how changes to technology, processes and resources can deliver benefits (quantifying benefits and as needed).

• Gathering and analysing business requirements and writing business requirements documents

• Supporting teams prioritise requirements.

• Working with internal facing teams on internal processes and working with legal teams on the delivery of legal services to clients.

• Functional testing of software, systems and processes, capturing and reporting test results.

• Supporting trialing and piloting of new products including creating test plans and collating feedback

• Analysing and reporting on Go Live support.

• Issue management including updating and managing defect logs and working with the appropriate team / supplier to reach a resolution.

• Change request management for existing systems such as case management system, including capturing and documenting requirements, managing the definition, development and deployment of the solution.

• Creating and updating project documentation including PID, RAID log, project plan and Visio maps

• Facilitating project meetings and steering group meetings, capturing and distributing outputs, following up on agreed actions.

• Data analysis and reporting.

• Liaising with our internal teams such as the IT Team for service transition to business as usual including completing handover documentation., When we ask colleagues what makes Bevan Brittan a great place to work, the most popular thing they say is "the people". The overwhelming consensus is that we make time for each other. We welcome questions and support each other. Naturally, we look for new colleagues who align with our values.

Supported to be your best

Hybrid working

We operate a hybrid working model based on the needs of our clients, teams and people. Our core business hours are 9am – 5:15pm Monday to Friday, but we’re open to our people working more flexibly around those times and welcome a conversation with you if you have any questions about this. We try to offer you the flexibility to work your week in a way that suits you.

Learning, Development & Progression

We’re committed to supporting your professional and personal development needs.This means that we offer a range of tailored training courses and you will have lots of opportunity to learn from those around you. We actively encourage progression and this is reflected in our annual review and promotion processes. You will be supported by your line manager to achieve your full potential.

Wellbeing

As a Bevan Brittan employee, you’ll have access to a variety of services that support your wellbeing. We’ve pledged our commitment to The Mindful Business Charter and lots of our people contribute to our Wellbeing Responsible Business strand, which organises an annual calendar of wellbeing events and initiatives.

• Excellent attention to detail and organisational skills.

• Previous experience of supporting projects and process mapping.

• Good understanding of technology and how it can be used to improve service delivery.

• Excellent IT literacy in all Microsoft products, particularly Excel. Knowledge and experience of Visio an advantage.

• Knowledge of law firms and the delivery of legal services.

• Knowledge of Mattersphere and HighQ.

Essential

• Previous experience of business analysis.

• Ability to build relationships with the project team and other stakeholders.

• Strong communication skills with ability to convey messages to relevant stakeholders in an appropriate format.

• Ability to get to grips with new technology and demonstrate its benefits to colleagues.

• Desire to learn new ways of working and find ways to encourage others to adopt new ways of working.

• Good analytical skills.

• Ability to write detailed reports and develop communication plans.

• Great people skills and confidence in speaking to people at all levels.

• Strong IT skills in Microsoft products including Outlook, Word, Excel and Visio.

• Ability to adapt to different management styles and approaches.

• BCS or equivalent qualifications in Business Analysis, process mapping and requirements gathering.

• A minimum of 25 days holiday (plus the option to buy up to an additional 5 days)

• Discretionary bonus scheme

• Generous pension scheme

• Private medical insurance through Vitality

• Biennial private health assessment through Nuffield Health

• Life assurance

• Access to Employee Assistance Programme

• Cycle to work scheme

Embracing our differences and valuing inclusion

Our shared aim is that everyone is welcome and can feel comfortable being themselves at Bevan Brittan. To support this, we actively value and promote equality, diversity and inclusion in everything that we do. You’ll be empowered and supported through our employee led networks, diverse colleagues, and a broad range of firmwide initiatives.

Recognising the unique contributions that a diverse workforce can bring to our business, we encourage applications from people of all backgrounds. We take great pride in being a Disability Confident Employer. If you need any adjustments throughout the recruitment process or have any questions, please get in touch with our recruitment team by emailing

Acting responsibly, now and for the future

To us, being a responsible business is second nature; a core part of Bevan Brittan’s identity. Our colleagues are heavily involved in shaping and delivering activity across the four pillars of our : Community Engagement; Environmental Sustainability; Equality, Diversity & Inclusion; and Wellbeing.

Our people deliver pro bono legal work for charities and not-for-profit organisations. We play an active role in our local communities and donated £100,000 across our four regional office charities last year. We are also proudly carbon neutral. We’ve achieved the UN’s Climate Neutral Now accreditation and our environmental sustainability plan focuses on achieving our net zero carbon target by 2040.

Collectively, the four pillars ensure we look after our colleagues’ wellbeing; offer an environment in which everyone can progress on merit, give something back to the communities in which we work; and protect the environment.

Connect

The information on this website is of general interest about current legal issues and is not intended to apply to specific circumstances. It should not, therefore, be regarded as constituting legal advice.

Bevan Brittan