At a Glance
- Tasks: Lead a luxury retail team, delivering exceptional customer experiences and driving sales.
- Company: Empowering brand focused on creating opportunities for vulnerable women.
- Benefits: Fixed-term contract with potential for growth and meaningful impact.
- Other info: Dynamic role with a focus on client relationships and operational excellence.
- Why this job: Join a mission-driven team and make a real difference in women's lives.
- Qualifications: Experience in luxury retail management and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Empowerment is at the heart of everything we do. We exist to empower vulnerable women, with the aim of enabling them to live in freedom and to fulfil their potential. We don’t dictate their story – we create opportunities for them to define their own. Our style is feminine and timeless. Our message is empowerment. Our attitude is self‑assured, in control, calmly confident. We sum it up as beauty in empowerment - real change, driven by and for women, is the most beautiful thing there is. Are you interested in joining us in our mission? We have a new and exciting opportunity and are looking for a team to join us fixed term (3 - 6 months) starting end of March.
Reports to: Head Office / Brand Director
Purpose of the Role
To lead and manage the Beulah London concession within a prestigious heritage department store delivering an exceptional luxury customer experience while driving sales performance, brand presence, and operational excellence. The Retail Lead acts as brand ambassador, ensuring seamless client engagement both in-store and digitally.
Key Responsibilities
- Drive and achieve weekly and monthly sales targets
- Maximise ATV (Average Transaction Value) and UPT (Units Per Transaction)
- Identify opportunities for growth within the department store’s customer base
- Monitor performance KPIs and report to Head Office
Client Experience & Clienteling
- Deliver exceptional, personalised styling and luxury service
- Build and maintain strong relationships with VICs
- Lead clienteling initiatives including follow‑ups, appointment bookings, and outreach
- Ensure all customers receive post‑visit follow‑up communication
Brand Representation
- Act as the face of Beulah London within the department store
- Ensure concession visual standards reflect luxury brand positioning
- Liaise with the department store’s in‑store management team
Operations & Stock Management
- Oversee stock levels, replenishment, and transfers
- Conduct stock checks and maintain organised back‑of‑house space
- Manage returns and resolve customer issues promptly
Digital & Communication
- Respond to client enquiries via phone, WhatsApp, and email
- Monitor social media interactions related to the concession
- Maintain accurate client records and CRM data
Key Skills & Experience
- Proven experience in luxury retail management
- Strong leadership and independent working ability
- Confident in clienteling and relationship‑building
- Experience with POS systems and Shopify preferred
- Excellent communication and styling skills
- Highly organised with strong commercial awareness
KPIs
- Growth in repeat customers and VIC retention
- Client satisfaction and review sentiment
- Stock accuracy and operational efficiency
We provide meaningful employment to vulnerable and previously trafficked women.
Our mission
We're creating a sustainable, commercial, and creative vehicle that will provide an alternative livelihood to vulnerable women.
Full Time Retail Stylist in London employer: Beulah London Ltd
At Beulah London, we are not just a retail brand; we are a movement dedicated to empowering vulnerable women. Our work culture is rooted in compassion and collaboration, offering employees the chance to make a real difference while developing their skills in a luxury retail environment. With opportunities for personal growth and a commitment to excellence, joining our team means being part of a mission that values empowerment and beauty in every aspect of life.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Retail Stylist in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Full Time Retail Stylist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Beulah London Ltd:Don’t forget to personalise your application for Beulah London Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Beulah London Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Beulah London Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Beulah London Ltd and contribute positively during your temporary stint.
