At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant retail environment.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Competitive hourly rate, birthday off, paid holiday, and 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a passionate team and make customers smile every day.
- Qualifications: Great communication skills and a love for our beautiful products.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a PERMANENT Weekend Gift Advisor (M) in our store in HASLEMERE. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (M) - Haslemere in Surrey employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Haslemere, where we prioritise work-life balance and celebrate the joy of giving. With a warm and supportive team culture, you'll enjoy competitive pay, a generous staff discount, and unique benefits like a paid day off for your birthday. We are committed to your growth and development, ensuring you have the tools and training needed to thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (M) - Haslemere in Surrey
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and products. This way, you can show off your passion for what they do and how you fit into their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm communication style. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress the part! Make sure you look the part of a Weekend Gift Advisor. A smart, friendly appearance will help you make a great first impression on the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Weekend Gift Advisor (M) - Haslemere in Surrey
Some tips for your application 🫡
Show Your Passion:Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our brand's values.
Be Personable:We want to know the real you! Use a friendly tone and don’t be afraid to let your personality come through. Remember, we value great communication and warmth.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Show us how you can contribute to our team and help maintain our exceptional customer service standards.
Apply Through Our Website:For the best chance of joining our BTL family, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed them, as this will resonate with the interviewers and show that you align with their values.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of scenarios where you went above and beyond for a customer, as this role is all about delivering exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since this position involves working as part of a team, be ready to talk about your collaborative experiences. Highlight times when you worked well with others to achieve a common goal, showcasing your ability to contribute positively to the team dynamic.
✨Be Ready for Practical Questions
Expect questions related to policies, procedures, and cash handling. Brush up on basic retail practices and be prepared to explain how you would handle various situations, such as maintaining store cleanliness or ensuring compliance with health and safety standards.
