At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant store environment.
- Company: Join a passionate team at a unique gift store that values family and work-life balance.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and receive a 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a fun team, share your love for products, and make customers smile.
- Qualifications: Great communication skills and a positive, team-oriented attitude.
The predicted salary is between 16640 - 16640 € per year.
We have an amazing opportunity to join our BTL family as a PERMANENT Weekend Gift Advisor (L) in our store in OXTED. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (L) - Oxted in Surrey employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Oxted, where we prioritise work-life balance and celebrate the joy of giving. With a warm and passionate team, you'll enjoy an attractive hourly rate, a paid day off for your birthday, and a generous staff discount, all while contributing to exceptional customer service in a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (L) - Oxted in Surrey
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. This not only reflects your professionalism but also shows that you respect the company's image and values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Gift Advisor (L) - Oxted in Surrey
Some tips for your application 🫡
Show Your Passion:Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our brand's values.
Be Personable:Since we value great communication, make sure your personality comes across in your writing. Use a friendly tone and don’t be afraid to let your warmth show!
Highlight Team Spirit:We’re all about teamwork, so mention any experiences where you’ve worked well with others. It’ll show us you’re a perfect fit for our family-oriented culture.
Follow the Guidelines:Make sure to read through the job description carefully and tailor your application to match. We love it when candidates pay attention to detail, so don’t skip this step!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed them, as this will resonate with the interviewers and show that you align with their values.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of scenarios where you went above and beyond for a customer, as this role is all about delivering exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since this position involves working as part of a team, be ready to talk about your collaborative experiences. Highlight times when you worked well with others to achieve a common goal, showcasing your ability to contribute positively to the team dynamic.
✨Understand Company Values
Familiarise yourself with the company’s values and mission. During the interview, relate your personal values to theirs, especially around family, work-life balance, and the joy of giving. This connection can make a strong impression on the interviewers.
