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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant store environment.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Competitive hourly rate, birthday off, paid holiday, and 20% staff discount.
- Other info: Flexible hours with a consistent rota and opportunities for growth.
- Why this job: Be part of a passionate team and make customers smile every day.
- Qualifications: Great communication skills and a love for our beautiful products.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Haslemere. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (L) - Haslemere in Surrey employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Gift Advisor (L) - Haslemere in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. It shows you understand their aesthetic and are ready to represent them well in-store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a big difference. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Gift Advisor (L) - Haslemere in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself: We’re all about warmth and positivity, so don’t be afraid to let your personality come through in your application. A friendly tone can make a big difference!
Highlight Teamwork: Since we value teamwork, make sure to mention any experiences where you've worked well with others. It shows us you understand the importance of collaboration in delivering exceptional service.
Apply Through Our Website: For the best chance of joining our BTL family, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed them, as this will resonate with the team and show that you align with their values.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of scenarios where you went above and beyond for a customer, as this role is all about delivering exceptional service.
✨Be a Team Player
Highlight your ability to work well in a team. Share stories that showcase your collaborative spirit and how you contribute positively to group dynamics, which is essential for this position.
✨Understand Company Values
Familiarise yourself with the company’s values and mission. Be ready to discuss how you embody these values in your work ethic and approach to customer interactions, as it shows you’re a great cultural fit.