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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in our Godalming store.
- Company: Join a passionate team at a unique gift retailer that values family and work-life balance.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and receive a 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and a consistent rota.
- Why this job: Be part of a warm, inspiring team and share your love for beautiful products with customers.
- Qualifications: Great communication skills and a positive attitude towards teamwork and customer service.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a PERMANENT Weekend Gift Advisor (L) in our store in Godalming. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (L) - Godalming in Surrey employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Gift Advisor (L) - Godalming in Surrey
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. This shows that you understand their aesthetic and are ready to represent their beautiful products with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Weekend Gift Advisor (L) - Godalming in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself: We’re all about warmth and positivity, so don’t be afraid to let your personality come through in your application. A friendly tone can make a big difference!
Highlight Teamwork: Since we value teamwork, make sure to mention any experiences where you've worked well with others. It shows us you can fit right into our BTL family!
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the process!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed similar items, as this will resonate with the team’s passion and help you stand out.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of a time when you went above and beyond for a customer and be ready to share that story. This shows you understand the importance of exceptional service.
✨Emphasise Teamwork
Since the role involves working as part of a team, highlight your ability to collaborate effectively. Share examples of how you’ve contributed to a team environment in the past, showcasing your positive attitude and communication skills.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like dealing with a difficult customer or maintaining store presentation. Practise your responses to these scenarios to demonstrate your problem-solving skills and adherence to company standards.