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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in our Oxted store.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and get 20% staff discount.
- Other info: Flexible hours with a consistent rota and opportunities for extra shifts.
- Why this job: Be part of a passionate team and make customers smile with beautiful products.
- Qualifications: Great communication skills and a positive, team-oriented attitude.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Oxted. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (K) - Oxted in Surrey employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Gift Advisor (K) - Oxted in Surrey
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their products and values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. This shows that you understand their aesthetic and are ready to represent their beautiful products with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Weekend Gift Advisor (K) - Oxted in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself: We’re all about warmth and positivity, so don’t be afraid to let your personality come through in your writing. A friendly tone can make a big difference and show us you’d fit right in with our team!
Highlight Your Communication Skills: As a Weekend Gift Advisor, great communication is key. Make sure to mention any relevant experience or skills that showcase how you connect with people and provide exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in Oxted!
How to prepare for a job interview at Between The Lines
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products the company offers. Being able to discuss your favourite items and why you love them will show your passion and enthusiasm, which is exactly what they’re looking for.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate that you understand the importance of exceptional service.
✨Emphasise Teamwork
Since this role involves working as part of a team, be ready to talk about your experiences collaborating with others. Share stories that highlight your ability to work well with colleagues and contribute positively to a team environment.
✨Bring Your Positive Energy
The company values inspiring and positive individuals, so let your personality shine during the interview. Smile, maintain eye contact, and engage with the interviewer to convey your warmth and enthusiasm for the role.