At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant retail environment.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Competitive hourly rate, paid birthday off, holiday entitlement, and 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a passionate team and make customers smile with beautiful products.
- Qualifications: Great communication skills and a positive, team-oriented attitude.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Haslemere. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (K) - Haslemere in Surrey employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Haslemere, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer attractive benefits including a competitive hourly rate, paid birthday leave, and generous staff discounts. With a focus on employee growth and a supportive work culture, this is an excellent opportunity for those looking to thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (K) - Haslemere in Surrey
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and products. Show us that you’re not just another candidate but someone who genuinely loves what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm communication style. We want to see how you’d handle real-life situations with our customers.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you reflect the brand’s vibe. A neat appearance shows us you care about the role and understand our standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining our BTL family right from the start.
We think you need these skills to ace Weekend Gift Advisor (K) - Haslemere in Surrey
Some tips for your application 🫡
Show Your Passion:Let your love for our products shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about what we offer and can share that enthusiasm with our customers.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and show us how your positive attitude and great communication skills make you a perfect fit for our team.
Highlight Team Spirit:Since we thrive on teamwork, mention any experiences where you’ve worked well with others. Whether it’s in retail or another setting, we want to know how you contribute to a positive team environment.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed them, as this will resonate with the team and show that you’re genuinely interested in what they offer.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of scenarios where you went above and beyond for a customer, as this role is all about delivering exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since this position involves working as part of a team, be ready to talk about your collaborative experiences. Highlight times when you worked well with others to achieve a common goal, showcasing your ability to contribute positively to the team dynamic.
✨Be Ready for Practical Questions
Expect questions related to policies, procedures, and cash handling. Brush up on basic retail practices and be prepared to explain how you would handle various situations, such as maintaining store cleanliness or ensuring compliance with health and safety standards.
