At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in our Godalming store.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Attractive hourly rate, paid birthday off, pro-rata holiday entitlement, and 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a passionate team and make customers smile with our beautiful products.
- Qualifications: Great communication skills and a positive, team-oriented attitude.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Godalming. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (K) - Godalming in Surrey employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Godalming, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer attractive benefits including a competitive hourly rate, paid birthday leave, and generous staff discounts. With a focus on employee growth and a supportive work culture, this is an excellent opportunity for those looking to thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (K) - Godalming in Surrey
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. This shows that you respect the opportunity and understand the importance of maintaining excellent product presentation, just like they do in-store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Weekend Gift Advisor (K) - Godalming in Surrey
Some tips for your application 🫡
Show Your Passion:Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our brand's values.
Be Personable:Since we value great communication, make sure your personality comes across in your writing. Use a friendly tone and don’t be afraid to let your warmth show!
Highlight Team Spirit:We’re all about teamwork here, so mention any experiences where you’ve worked well with others. It’ll show us you’re a perfect fit for our BTL family.
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application lands right in our hands!
How to prepare for a job interview at Between The Lines
✨Know the Products
Before your interview, take some time to familiarise yourself with the products offered by the company. Being able to discuss your favourite items and why you love them will show your passion and enthusiasm, which is exactly what they’re looking for.
✨Showcase Your Communication Skills
As a Weekend Gift Advisor, excellent communication is key. Practice answering common interview questions in a friendly and engaging manner. Think about how you can convey warmth and positivity, as these traits are essential for delivering exceptional customer service.
✨Demonstrate Team Spirit
Since teamwork is important in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight any experiences where you contributed to a positive team environment or helped achieve a common goal.
✨Understand Customer Service Standards
Research what exceptional customer service looks like and be ready to discuss how you would maintain those standards. Think of specific scenarios where you’ve gone above and beyond for a customer, as this will illustrate your commitment to providing great service.
