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For Companies At a Glance
- Tasks: Lead a passionate team and create a welcoming store environment.
- Company: Join a multi-award-winning family business with 20 stores.
- Benefits: Competitive salary, BUPA cover, 30% staff discount, and generous annual leave.
- Other info: Enjoy every other weekend off and extra paid leave for your birthday.
- Why this job: Make a real impact in a vibrant retail setting with beautiful products.
- Qualifications: At least two years of store management experience and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home. We are looking for an outstanding Store Manager to join the BTL family at our store in Farnham. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.
About You
The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team. As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.
Responsibilities
- Ensure our outstanding Customer Service Standards are maintained
- Take responsibility for reaching set financial targets and KPI’s without pressure selling
- Adhere to and follow our policies and procedures
- Ensure all rotas and administrative tasks are completed in a timely manner
- Maintain excellent product presentation and knowledge in line with our company standards
- Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
- Attend and participate in all management training sessions
- Maintain Health & Safety checks and compliance
- Follow all security measures as a keyholder
Always leading by example and with kindness.
Rewards and Benefits
- Competitive salary from £30k+ depending on experience
- Every other weekend off
- BUPA cover (after successful completion of 6 month probation period)
- Extra paid day off if birthday falls on a working day
- 30% staff discount
- 30 days annual leave (increasing by a day for each year of service, up to 35 days)
Hours of Employment
Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times. Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week's holiday permitted in September.
Store Manager - Farnham in Surrey employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Farnham in Surrey
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for their beautiful gifts and cards shine through.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've motivated and engaged your team in the past. We want to see how you can create a happy environment for both staff and customers.
✨Tip Number 3
Don’t just talk about your experience; demonstrate it! Bring along any relevant achievements or metrics that showcase your ability to hit financial targets and maintain high customer service standards.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager - Farnham in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for our beautiful products shine through. We want to see that you genuinely care about what we do and can inspire others with that enthusiasm.
Highlight Your Experience: Make sure to showcase your store management experience clearly. We’re looking for someone with at least two years under their belt, so don’t be shy about sharing your achievements and how you've led a team in the past.
Be Personable: We value warmth and engagement, so let your personality come through in your writing. Use a friendly tone and show us how you connect with both your team and customers – it’s all about creating that welcoming environment!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Between The Lines
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with the company’s products and values. Dive into their website and social media to understand what makes them unique. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Manager, leading a team is key. Prepare examples from your past experience where you successfully motivated and engaged your team. Think about specific challenges you faced and how you overcame them while keeping morale high.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you maintain outstanding customer service standards. Share stories that highlight your approach to creating a welcoming environment and how you handle difficult situations with customers. This will show you understand the importance of customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store’s culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.