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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant retail environment.
- Company: Join a passionate team at a beloved gift store in Newbury.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and receive a 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a warm team that celebrates the joy of giving and values work-life balance.
- Qualifications: Great communication skills and a positive attitude towards teamwork and customer service.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Newbury. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (N) - Newbury employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Gift Advisor (N) - Newbury
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look the part. Wear something that reflects the brand's style and shows that you care about making a good impression. A warm smile goes a long way too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Weekend Gift Advisor (N) - Newbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself: We’re all about warmth and positivity, so don’t be afraid to let your personality come through in your application. A friendly tone can make a big difference!
Highlight Teamwork: Since we value teamwork, make sure to mention any experiences where you've worked well with others. It shows us you can fit right into our BTL family!
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Between The Lines
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products the company offers. Being able to discuss specific items and express your enthusiasm for them will show that you’re genuinely interested in the role and can connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to maintain the high standards expected in the role.
✨Emphasise Teamwork
Since this role involves working as part of a team, be ready to talk about your experiences collaborating with others. Share stories that highlight your positive attitude and how you contribute to a supportive work environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service or teamwork. Practise responding to these types of questions, focusing on how you would handle challenges while maintaining a warm and friendly approach.