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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant retail environment.
- Company: Join a family-oriented brand that celebrates the joy of giving.
- Benefits: Competitive hourly rate, birthday off, paid holiday, and 20% staff discount.
- Other info: Flexible hours with a consistent rota and opportunities for growth.
- Why this job: Be part of a passionate team and make customers smile every day.
- Qualifications: Great communication skills and a love for our beautiful products.
The predicted salary is between 16640 - 16640 £ per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Lewes. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (L) - Lewes employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Gift Advisor (L) - Lewes
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or showcase a product. Being prepared will help you shine during the interview and demonstrate that you can deliver the exceptional service they’re known for.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable when you go for your interview. It shows that you respect the opportunity and are ready to represent their brand well, just like you would as a Weekend Gift Advisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Gift Advisor (L) - Lewes
Some tips for your application 🫡
Show Your Passion: Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our values, especially the joy of giving!
Be Yourself: We want to know the real you! Use a friendly tone and let your personality come across in your writing. Remember, we value warmth and positivity, so don’t hold back!
Highlight Your Team Spirit: Since teamwork is key for us, mention any experiences where you’ve worked well with others. Show us how you can contribute to our family atmosphere and help create a fantastic customer experience.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in maintaining our excellent customer service standards!
How to prepare for a job interview at Between The Lines
✨Know the Products
Before your interview, take some time to familiarise yourself with the products the company offers. Being able to discuss your favourite items and why you love them will show your passion and enthusiasm, which is exactly what they’re looking for.
✨Showcase Your Communication Skills
As a Weekend Gift Advisor, great communication is key. Practice answering common interview questions in a friendly and engaging manner. Think about how you can demonstrate your ability to connect with customers and work well within a team.
✨Understand Customer Service Standards
Research the company's customer service philosophy and be prepared to discuss how you would uphold these standards. Think of examples from your past experiences where you provided exceptional service or resolved a customer issue effectively.
✨Emphasise Teamwork and Flexibility
Since this role involves working as part of a team, be ready to share examples of how you've successfully collaborated with others. Also, highlight your flexibility regarding working hours, as this is important for supporting the business needs.