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- Tasks: Deliver exceptional customer service and share your passion for our beautiful products.
- Company: Join the BTL family, known for its warmth and commitment to work-life balance.
- Benefits: Earn £13.35 per hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Other info: Enjoy every other weekend off and a generous 25% staff discount.
- Why this job: Be part of a team that celebrates the joy of giving and makes a real impact.
- Qualifications: Great communication skills and a love for our products are essential.
The predicted salary is between 27788 - 27788 £ per year.
We have an amazing opportunity to join our BTL family as a PERMANENT Senior Gift Advisor in our store in LEWES. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- You will have a good understanding of our Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product knowledge and be motivated to share this with our customers
- Adhere to all operational practices and procedures including stock deliveries, H & S standards, stock takes and replenishment
- You embrace ownership of tasks, setting a good example for the rest of the team
- Use your initiative to help meet the set targets and support the sales growth of your store
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Attend and participate in all training sessions and staff meetings
- Follow all security measures when key-holding, cashing up, and opening and closing the store
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- This position requires you to be able to run the store every other Saturday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
- £13.35 per hour
- Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- Your Birthday as a paid day off if it falls on a working day
- Every other weekend off
- 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Senior Gift Advisor- Lewes employer: Between The Lines
Contact Detail:
Between The Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Gift Advisor- Lewes
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. It shows that you respect the opportunity and are serious about joining their lovely team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Senior Gift Advisor- Lewes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself: We’re all about warmth and positivity, so don’t be afraid to let your personality come through in your application. A friendly tone can make a big difference!
Highlight Team Spirit: Since teamwork is key for us, mention any experiences where you’ve worked well with others. Show us how you can contribute to our supportive environment!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into our BTL family as soon as possible!
How to prepare for a job interview at Between The Lines
✨Know the Products Inside Out
Before your interview, make sure you have a solid understanding of the products the company offers. Familiarise yourself with their unique features and benefits, as this will help you demonstrate your passion and knowledge during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you welcomed customers, resolved issues, or went the extra mile to ensure satisfaction. This will highlight your ability to fit into their warm and friendly culture.
✨Emphasise Teamwork and Initiative
Since the role involves working as part of a team, be ready to discuss how you collaborate with others. Share instances where you've taken the initiative to support your team or improve processes, showing that you're proactive and a team player.
✨Be Ready for Operational Questions
Brush up on the company's policies and procedures, especially those related to stock management and health & safety standards. Being knowledgeable about these areas will show that you're serious about adhering to operational practices and can handle responsibilities effectively.