At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant store.
- Company: Join our passionate BTL family known for its unique products and warm atmosphere.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and receive a 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a team that celebrates the joy of giving and values work-life balance.
- Qualifications: Great communication skills and a positive, inspiring attitude towards teamwork.
The predicted salary is between 16640 - 16640 € per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Tenterden. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (K) - Tenterden in Kent employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Tenterden, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer attractive benefits including a competitive hourly rate, paid birthday leave, and generous staff discounts. With a focus on employee growth and a supportive work culture, this is an excellent opportunity for those looking to thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (K) - Tenterden in Kent
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their products and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company, plus it gives a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Gift Advisor (K) - Tenterden in Kent
Some tips for your application 🫡
Show Your Passion:Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our brand's values.
Be Personable:We want to know the real you! Use a friendly tone and don’t be afraid to show your personality. Remember, we value great communication and a warm smile!
Highlight Team Spirit:Since teamwork is key for us, mention any experiences where you’ve worked well with others. Show us how you can contribute to our positive team environment.
Follow Our Application Process:Make sure to apply through our website for a smooth process. Double-check your application for any typos or errors before hitting send – first impressions count!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you’ve used or enjoyed them, as this will resonate with the interviewers and show that you align with their values.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of scenarios where you went above and beyond for a customer, as this role is all about delivering exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since this position involves working as part of a team, be ready to talk about your experiences in collaborative environments. Highlight how you contribute positively to team dynamics and support your colleagues, which is crucial for maintaining that warm atmosphere they value.
✨Know the Company Values
Familiarise yourself with the company’s values and mission. Be prepared to discuss how your personal values align with theirs, especially around family, work-life balance, and the joy of giving. This shows that you’re not just looking for any job, but that you genuinely want to be part of their family.
