At a Glance
- Tasks: Deliver exceptional customer service and share your passion for our beautiful products.
- Company: Join a family-oriented brand that values work-life balance and the joy of giving.
- Benefits: Earn £13.35 per hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Other info: Flexible hours with consistent rotas and a generous staff discount.
- Why this job: Be part of a warm team and inspire customers with your product knowledge.
- Qualifications: Great communication skills and a positive attitude towards teamwork.
The predicted salary is between 27600 - 27600 £ per year.
We have an amazing opportunity to join our BTL family as a PERMANENT Senior Gift Advisor in our store in SEVENOAKS. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- You will have a good understanding of our Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product knowledge and be motivated to share this with our customers
- Adhere to all operational practices and procedures including stock deliveries, H & S standards, stock takes and replenishment
- You embrace ownership of tasks, setting a good example for the rest of the team
- Use your initiative to help meet the set targets and support the sales growth of your store
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Attend and participate in all training sessions and staff meetings
- Follow all security measures when key-holding, cashing up, and opening and closing the store
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- This position requires you to be able to run the store every other Saturday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
- £13.35 per hour
- Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- Your Birthday as a paid day off if it falls on a working day
- Every other weekend off
- 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Senior Gift Advisor - Sevenoaks in Kent employer: Between The Lines
Join our BTL family as a Senior Gift Advisor in Sevenoaks, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer generous benefits including a competitive hourly wage, paid holidays, and a special day off for your birthday. With opportunities for personal growth and a supportive work culture, you'll thrive in an environment that values both you and our beautiful products.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Gift Advisor - Sevenoaks in Kent
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for their beautiful offerings shine through.
✨Tip Number 2
Practice your communication skills! Since being a great communicator is key for this role, try role-playing with a friend or family member. Show them how you’d welcome customers with that warm smile we all love.
✨Tip Number 3
Be ready to demonstrate your teamwork spirit! Think of examples where you’ve worked well in a team before. Share those stories during your interview to show you’re the perfect fit for our BTL family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at Sevenoaks.
We think you need these skills to ace Senior Gift Advisor - Sevenoaks in Kent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Yourself:Don’t be afraid to show your personality in your application. We value great communicators who bring warmth and positivity, so let us see the real you!
Highlight Team Spirit:Since we thrive on teamwork, make sure to mention any experiences where you've worked well with others. We’re looking for someone who can inspire and support their colleagues.
Follow the Guidelines:Make sure to read through the job description carefully and tailor your application accordingly. We appreciate attention to detail, so stick to the format and requirements we've outlined!
How to prepare for a job interview at Between The Lines
✨Know the Products Inside Out
Before your interview, make sure you have a solid understanding of the products offered by the company. Familiarise yourself with their unique features and benefits, as this will help you demonstrate your passion for the brand and your ability to share that knowledge with customers.
✨Showcase Your Communication Skills
As a Senior Gift Advisor, excellent communication is key. Practice articulating your thoughts clearly and warmly. Consider role-playing common customer interactions with a friend to build confidence in your ability to engage with customers effectively during the interview.
✨Emphasise Teamwork and Initiative
Be prepared to discuss examples of how you've worked well in a team and taken initiative in previous roles. Highlight specific situations where you contributed to team success or improved processes, as this aligns with the company's values of collaboration and ownership.
✨Prepare Questions About Company Culture
Demonstrate your interest in the company by preparing thoughtful questions about their culture and values. Ask about how they celebrate achievements or support work-life balance, showing that you align with their mission and are eager to be part of their family.
