At a Glance
- Tasks: Deliver exceptional customer service and share your love for our beautiful products.
- Company: Join the BTL family, known for its warmth and passion.
- Benefits: Earn £12.75 per hour, enjoy paid holidays, and a birthday off!
- Other info: Flexible hours with consistent rotas and a supportive team environment.
- Why this job: Be part of a team that celebrates the joy of giving and work-life balance.
- Qualifications: Great communication skills and a positive, inspiring attitude.
The predicted salary is between 26500 - 26500 £ per year.
We have an amazing opportunity to join our BTL family as a permanent part-time Gift Advisor in our store in Tenterden. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- You will have a good understanding of our Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product knowledge and be motivated to share this with our customers
- Adhere to all operational practices and procedures including stock deliveries, H & S standards, stock takes and replenishment
- You embrace ownership of tasks, setting a good example for the rest of the team
- Use your initiative to help meet the set targets and support the sales growth of your store
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Attend and participate in all training sessions and staff meetings
- Follow all security measures when key-holding, cashing up, and opening and closing the store
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
- £12.75 per hour
- Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- Your Birthday as a paid day off if it falls on a working day
- Every other weekend off
- 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Part Time Gift Advisor (D) - Tenterden in Kent employer: Between The Lines
Join our BTL family as a Part-Time Gift Advisor in Tenterden, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer competitive pay, generous holiday entitlement, and a unique birthday off policy. With opportunities for growth and a supportive work culture, you'll thrive in an environment that values your contributions and encourages teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Gift Advisor (D) - Tenterden in Kent
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and products. Show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the brand’s vibe. It shows you understand their culture and are ready to represent them.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Part Time Gift Advisor (D) - Tenterden in Kent
Some tips for your application 🫡
Show Your Passion:Let us see your love for our products shine through in your application. Share why you’re excited about the role and how you connect with our brand's values.
Be Personable:We want to know the real you! Use a friendly tone and don’t be afraid to let your personality come through. Remember, we value great communication and warmth.
Highlight Team Spirit:Since teamwork is key for us, mention any experiences where you’ve worked well with others. Show us how you can contribute to our positive team environment.
Follow Our Application Process:Make sure to apply through our website for a smooth experience. We’re excited to read your application, so don’t miss out on this opportunity!
How to prepare for a job interview at Between The Lines
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products offered by the company. Being able to discuss your favourite items and why they stand out will show your passion and enthusiasm, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate that you understand the importance of delivering a warm and welcoming experience.
✨Emphasise Teamwork and Positivity
Since the role involves working as part of a team, be ready to talk about your experiences collaborating with others. Highlight your positive attitude and how it contributes to a supportive work environment. Companies love candidates who can uplift their colleagues!
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you would handle a busy day in the store or deal with a difficult customer. Practising these scenarios beforehand will help you respond confidently and show that you can think on your feet.
