At a Glance
- Tasks: Deliver exceptional customer service and maintain product presentation in a vibrant store.
- Company: Join the BTL family, known for its unique products and warm atmosphere.
- Benefits: Earn from £8.00 per hour, enjoy a paid day off on your birthday, and receive a 20% staff discount.
- Other info: Flexible hours with opportunities for extra shifts and consistent rotas.
- Why this job: Be part of a team that celebrates the joy of giving and values work-life balance.
- Qualifications: Great communication skills and a passion for our products are essential.
The predicted salary is between 16640 - 16640 € per year.
We have an amazing opportunity to join our BTL family as a permanent Weekend Gift Advisor in our store in Saffron Walden. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- Ensure our excellent Customer Service Standards are maintained
- Take responsibility for helping to reach set financial targets without pressure selling
- Have a good understanding of Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product presentation and knowledge in line with company standards
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- Attend and participate in all training sessions and staff meetings
- Maintain awareness of Health & Safety compliance
- Follow all security measures
Rewards and Benefits
- Attractive hourly rate from £8.00 per hour, depending on age
- Your Birthday as a paid day off if it falls on a working day
- Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- 20% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Weekend Gift Advisor (L) - Saffron Walden in Essex employer: Between The Lines
Join our BTL family as a Weekend Gift Advisor in Saffron Walden, where we prioritise work-life balance and celebrate the joy of giving. Our warm and passionate team is dedicated to delivering exceptional customer service, and we offer attractive benefits including a competitive hourly rate, paid birthday leave, and generous staff discounts. With a focus on employee growth and a supportive work culture, this is an excellent opportunity for those looking to thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Gift Advisor (L) - Saffron Walden in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. It shows you understand their aesthetic and are ready to represent them well in-store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a big difference. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Gift Advisor (L) - Saffron Walden in Essex
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers in a genuine way.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value warmth and positivity, so show us who you are and how you can inspire others in our team!
Highlight Teamwork:Since we’re all about working together, make sure to mention any experiences where you’ve collaborated with others. We love seeing how you contribute to a team environment!
Apply Through Our Website:For the best chance of joining our BTL family, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Between The Lines
✨Show Your Passion for Products
Make sure to express your love for the products during the interview. Share specific examples of how you've used or enjoyed similar items, as this will resonate with the interviewers and show that you genuinely connect with their brand.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of a few scenarios where you went above and beyond for a customer, as this role heavily relies on delivering exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since this position involves working as part of a team, be ready to talk about your collaborative experiences. Highlight instances where you contributed to a team goal or supported a colleague, showcasing your ability to work well with others.
✨Know the Company Values
Familiarise yourself with the company's values and mission. During the interview, align your answers with these principles, especially around family, work-life balance, and the joy of giving. This shows that you’re not just looking for any job, but that you truly want to be part of their community.
