Store Manager: Lead a Warm, Customer-First Team
Store Manager: Lead a Warm, Customer-First Team

Store Manager: Lead a Warm, Customer-First Team

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Between The Lines Ltd

At a Glance

  • Tasks: Lead a passionate team and create a welcoming shopping experience for customers.
  • Company: Join a multi-award-winning family business with a strong community focus.
  • Benefits: Enjoy a competitive salary, staff discounts, and 30 days annual leave.
  • Why this job: Make a real difference in customer service while leading a motivated team.
  • Qualifications: Over two years of management experience and a passion for customer care.
  • Other info: Be prepared for extra hours during busy trading periods.

The predicted salary is between 30000 - 42000 £ per year.

A multi-award-winning lifestyle family business is seeking a Store Manager for their Horsham location. The ideal candidate will have over two years of management experience and a passion for creating a welcoming environment.

Responsibilities include:

  • Maintaining customer service standards
  • Meeting financial targets
  • Leading a motivated team

Benefits include:

  • Competitive salary starting at £30k
  • Staff discounts
  • 30 days annual leave

This role requires extra hours during peak trading periods.

Store Manager: Lead a Warm, Customer-First Team employer: Between The Lines Ltd

Join a multi-award-winning lifestyle family business in Horsham, where we prioritise a warm, customer-first approach and foster a supportive work culture. As a Store Manager, you'll enjoy a competitive salary starting at £30k, generous staff discounts, and 30 days of annual leave, all while leading a passionate team dedicated to exceptional service. We believe in nurturing employee growth and providing opportunities for advancement within our thriving family-oriented environment.
Between The Lines Ltd

Contact Detail:

Between The Lines Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager: Lead a Warm, Customer-First Team

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions. Think about how you’d lead a team, handle customer complaints, and meet financial targets. We want you to shine and show off that passion for creating a welcoming environment!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at businesses that prioritise a customer-first approach. It’ll make your job search feel more meaningful!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Store Manager: Lead a Warm, Customer-First Team

Management Experience
Customer Service Standards
Financial Target Achievement
Team Leadership
Motivational Skills
Welcoming Environment Creation
Time Management
Adaptability to Peak Trading Periods

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for creating a welcoming environment shine through. We want to see how you can bring that customer-first attitude to our team!

Highlight Your Experience: Make sure to showcase your management experience clearly. We’re looking for someone with over two years in a similar role, so don’t be shy about sharing your achievements and how they relate to the Store Manager position.

Tailor Your Application: Take a moment to tailor your application to our specific needs. Mention how you can maintain customer service standards and meet financial targets, as these are key responsibilities for us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Between The Lines Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the multi-award-winning lifestyle family business. Understand their values, mission, and what makes them stand out in the market. This will not only impress the interviewers but also help you align your answers with their ethos.

✨Showcase Your Management Experience

With over two years of management experience required, be ready to discuss specific examples of how you've led a team. Highlight your successes in maintaining customer service standards and meeting financial targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Your Passion for Customer Service

Since the role focuses on creating a welcoming environment, share your personal philosophy on customer service. Talk about times when you went above and beyond for customers and how you motivate your team to do the same. This will show that you truly care about the customer-first approach.

✨Prepare for Peak Trading Scenarios

Given that the role requires extra hours during peak trading periods, think about how you would handle busy times in the store. Be prepared to discuss strategies for managing stress, keeping the team motivated, and ensuring customer satisfaction even during hectic periods.

Store Manager: Lead a Warm, Customer-First Team
Between The Lines Ltd
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