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For Companies At a Glance
- Tasks: Lead a passionate team and create an inspiring shopping experience for customers.
- Company: Join a multi-award-winning family business with 20 stores across the South East.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and a generous staff discount.
- Why this job: Make a real impact in a vibrant store while developing your leadership skills.
- Qualifications: Two years of store management experience and a positive, engaging attitude.
- Other info: Work-life balance with a 4.5-day week and every other weekend off.
The predicted salary is between 28000 - 39200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home.
We are looking for an outstanding Store Manager to join the BTL family at our new store in GUILDFORD. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.
About You
The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team.
As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.
Responsibilities
- Ensure our outstanding Customer Service Standards are maintained
- Take responsibility for reaching set financial targets and KPI\’s without pressure selling
- Adhere to and follow our policies and procedures
- Ensure all rotas and administrative tasks are completed in a timely manner
- Maintain excellent product presentation and knowledge in line with our company standards
- Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
- Attend and participate in all management training sessions
- Maintain Health & Safety checks and compliance
- Follow all security measures as a keyholder
- Always leading by example and with kindness
Rewards and Benefits
- Competitive salary from £28k+ depending on experience
- 4.5 days working week (for the same pay as working full-time)
- Every other weekend off
- BUPA cover (after successful completion of 6 month probation period)
- Extra paid day off if birthday falls on a working day
- 30% staff discount
- 30 days annual leave (increasing by a day for each year of service, up to 35 days)
- free parking (after successful completion of 6 month probation)
Hours of Employment (subject to change from time to time)
Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times.
Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week\’s holiday permitted in September.
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Store Manager - Guildford employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Guildford
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products, values, and culture. This will help you connect with the team and show your genuine passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Store Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Store Manager - Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for our beautiful products shine through. We want to see that you genuinely care about what we offer and how it can inspire others.
Highlight Your Experience: Make sure to showcase your store management experience clearly. We’re looking for someone with at least two years under their belt, so don’t be shy about sharing your achievements and how you've led a team in the past.
Be Personable: We value warmth and kindness, so let your personality come through in your writing. Use a friendly tone and show us how you engage with your team and customers alike.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Between The Lines Ltd
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with the company’s products and values. Dive into their website and social media to understand what makes them unique. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Manager, your ability to lead a team is crucial. Prepare examples from your past experience where you successfully motivated your team or resolved conflicts. Highlighting these skills will demonstrate that you can create a happy and engaged work environment.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples where you went above and beyond for a customer or turned a negative experience into a positive one. This will showcase your commitment to outstanding customer service standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
