At a Glance
- Tasks: Lead a passionate team and create an inspiring shopping experience for customers.
- Company: Join a multi-award-winning family business with 20 stores across the South East.
- Benefits: Enjoy a competitive salary, BUPA cover, and generous annual leave.
- Other info: Extra paid day off for your birthday and a 30% staff discount!
- Why this job: Make a real impact by leading a motivated team in a vibrant retail environment.
- Qualifications: Two years of store management experience and a positive attitude are essential.
The predicted salary is between 29000 - 29000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home. We are looking for an outstanding Store Manager to join the BTL family at our store in CRANLEIGH. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.
About You
The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team. As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.
Responsibilities
- Ensure our outstanding Customer Service Standards are maintained
- Take responsibility for reaching set financial targets and KPI's without pressure selling
- Adhere to and follow our policies and procedures
- Ensure all rotas and administrative tasks are completed in a timely manner
- Maintain excellent product presentation and knowledge in line with our company standards
- Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
- Attend and participate in all management training sessions
- Maintain Health & Safety checks and compliance
- Follow all security measures as a keyholder
- Always leading by example and with kindness
Rewards and Benefits
- Competitive salary of £29k
- Every other weekend off
- BUPA cover (after successful completion of 6 month probation period)
- Extra paid day off if birthday falls on a working day
- 30% staff discount
- 30 days annual leave (increasing by a day for each year of service, up to 35 days)
Hours of Employment
(subject to change from time to time) Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times. Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week's holiday permitted in September.
Store Manager - Cranleigh employer: Between The Lines Ltd
Join a multi-award-winning family business that values its employees and fosters a warm, engaging work culture. As a Store Manager in Cranleigh, you will enjoy competitive benefits including a salary of £29k, generous annual leave, and a supportive environment that encourages personal growth and development. With a focus on outstanding customer service and team motivation, this role offers a unique opportunity to lead a passionate team while enjoying the perks of a 30% staff discount and BUPA cover after your probation period.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Cranleigh
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for their beautiful gifts and cards shine through.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've motivated and engaged your team in the past. We want to see that you can create a happy environment just like they do at BTL.
✨Tip Number 3
Practice your customer service approach. Think about how you would maintain outstanding service standards and handle challenges. This will show them you're ready to lead by example!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager - Cranleigh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for our beautiful products shine through. We want to see that you genuinely care about what we offer and how it can brighten someone's day.
Highlight Your Experience:Make sure to mention your store management experience clearly. We’re looking for someone with at least two years under their belt, so don’t be shy about showcasing your achievements and how you've led a team in the past.
Be Personable:We value warmth and kindness, so let your personality come through in your writing. Use a friendly tone and show us how you engage with your team and customers alike.
Apply Through Our Website:For the best chance of joining our BTL family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Between The Lines Ltd
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the range of products the store offers. Being able to discuss specific items and their features will show your passion and knowledge, which is crucial for a Store Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. This will demonstrate your ability to create a happy and engaged workforce, which is key for this position.
✨Understand Customer Service Excellence
Brush up on the principles of outstanding customer service. Be ready to discuss how you would maintain high standards and handle difficult situations. This will highlight your commitment to creating a welcoming environment for customers.
✨Be Ready for Financial Discussions
Since you'll be responsible for reaching financial targets, prepare to talk about your experience with KPIs and managing budgets. Bring examples of how you've achieved targets in previous roles to show you're results-driven without resorting to pressure selling.
