At a Glance
- Tasks: Deliver exceptional customer service and share your passion for our beautiful products.
- Company: Join a family-oriented team at a unique gift store in Godalming.
- Benefits: Earn £13.00 per hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Other info: Enjoy a consistent rota with flexibility and a generous 25% staff discount.
- Why this job: Be part of a warm team that celebrates the joy of giving and work-life balance.
- Qualifications: Great communication skills and a positive attitude towards teamwork.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
We have an amazing opportunity to join our BTL family as a PERMANENT Senior Gift Advisor in our store in GODALMING.
Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- You will have a good understanding of our Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product knowledge and be motivated to share this with our customers
- Adhere to all operational practices and procedures including stock deliveries, H & S standards, stock takes and replenishment
- You embrace ownership of tasks, setting a good example for the rest of the team
- Use your initiative to help meet the set targets and support the sales growth of your store
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Attend and participate in all training sessions and staff meetings
- Follow all security measures when key-holding, cashing up, and opening and closing the store
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- This position requires you to be able to run the store every other Saturday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
- £13.00 per hour
- Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- Your Birthday as a paid day off if it falls on a working day
- Every other weekend off
- 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business.
Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
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Senior Gift Advisor - Godalming employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Gift Advisor - Godalming
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the brand's vibe. It shows that you understand their style and are ready to represent them well in-store.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It's a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Senior Gift Advisor - Godalming
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on that level.
Be Personable: Remember, we’re all about warmth and exceptional customer service. Use a friendly tone in your application to reflect how you would interact with our customers in-store.
Highlight Team Spirit: We value teamwork here at StudySmarter. Make sure to mention any experiences where you've worked well in a team, as this is key to thriving in our environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Between The Lines Ltd
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products offered by the company. Being able to discuss specific items and share your enthusiasm for them will show that you’re genuinely interested and can connect with customers.
✨Showcase Your Communication Skills
As a Senior Gift Advisor, communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common customer interactions with a friend to build confidence in delivering exceptional service.
✨Emphasise Teamwork
This role requires a collaborative spirit. Be prepared to share examples of how you've successfully worked as part of a team in the past. Highlighting your ability to support colleagues and contribute positively to the work environment will resonate well.
✨Demonstrate Your Initiative
Think of instances where you took the initiative to solve a problem or improve a process. This could be anything from suggesting a new display for products to helping streamline stock deliveries. Showing that you can take ownership will set you apart.