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For Companies At a Glance
- Tasks: Assist customers with gift selections and maintain store operations.
- Company: Join a family-oriented brand known for exceptional customer service and beautiful products.
- Benefits: Earn £12.50/hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Why this job: Be part of a positive team that celebrates the joy of giving and values work-life balance.
- Qualifications: Great communication skills and a passion for our products are essential.
- Other info: Flexible hours with every other weekend off; full training provided.
We have an amazing opportunity to join our BTL family as a PERMANENT Part-Time Gift Advisor (C) in our store in OXTED.
Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
– We are loved for our difference
– We know that family matters
– We understand the importance of work-life balance
– We celebrate the joy of giving
About You
– You are a great communicator
– You welcome our customers with a warm smile
– You love our products as much as we do
– You are inspiring and positive
– You love to work as part of a team
Responsibilities
– You will have a good understanding of our Policies and Procedures
– Ensure all administrative tasks are completed on time
– Maintain excellent product knowledge and be motivated to share this with our customers
– Adhere to all operational practices and procedures including stock
deliveries, H & S standards, stock takes and replenishment
– You embrace ownership of tasks, setting a good example for the rest of the team
– Use your initiative to help meet the set targets and support the sales growth of your store
– Follow good housekeeping principles by ensuring the store is clean and tidy at all times
– Attend and participate in all training sessions and staff meetings
– Follow all security measures when key-holding, cashing up, and opening and closing the store
– Provide excellent service at till points and ensure cash and till procedures are followed correctly
– This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
– £12.50 per hour
– Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
– Your Birthday as a paid day off if it falls on a working day
– Every other weekend off
– 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business.
Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Part-Time Gift Advisor (C) - Oxted employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Gift Advisor (C) - Oxted
✨Tip Number 1
Familiarise yourself with the brand's products and values. Visit the store in Oxted and engage with the team to understand their passion for the products, which will help you connect better with customers during your interview.
✨Tip Number 2
Demonstrate your communication skills by practicing how you would greet and assist customers. Role-playing scenarios with friends or family can help you feel more confident in delivering exceptional customer service.
✨Tip Number 3
Show your enthusiasm for teamwork by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to fit into their team-oriented culture.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially since the role requires running the store every other Sunday. Showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Part-Time Gift Advisor (C) - Oxted
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the values and culture of the company. They emphasise family, work-life balance, and exceptional customer service, so reflect these values in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your communication skills and passion for products similar to those sold by the company.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your personal values align with theirs, and express your excitement about contributing to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Between The Lines Ltd
✨Show Your Passion for Products
Make sure to express your enthusiasm for the products during the interview. Share specific examples of how you’ve engaged with similar products in the past, as this will demonstrate your genuine interest and alignment with the company's values.
✨Emphasise Teamwork Skills
Since the role requires working as part of a team, highlight your previous experiences where you successfully collaborated with others. Discuss how you contribute positively to a team environment and support your colleagues.
✨Demonstrate Excellent Communication
Prepare to showcase your communication skills by practicing common interview questions. Use clear and friendly language, and remember to smile, as this reflects the warm customer service approach the company values.
✨Understand Policies and Procedures
Familiarise yourself with basic retail policies and procedures, especially those related to customer service and stock management. Being knowledgeable about these aspects will show that you are serious about the role and ready to take ownership of your tasks.