At a Glance
- Tasks: Assist customers with a warm smile and share your love for our products.
- Company: Join a family-oriented brand known for exceptional customer service and beautiful gifts.
- Benefits: Earn Β£12.50/hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Why this job: Be part of a supportive team that values work-life balance and the joy of giving.
- Qualifications: Great communication skills and a positive attitude are essential; no prior experience needed.
- Other info: Work every other Sunday with full training provided; flexibility is key!
We have an amazing opportunity to join our BTL family as a PERMANENT Part-Time Gift Advisor (B) in our store in TENTERDEN.
Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
β We are loved for our difference
β We know that family matters
β We understand the importance of work-life balance
β We celebrate the joy of giving
About You
β You are a great communicator
β You welcome our customers with a warm smile
β You love our products as much as we do
β You are inspiring and positive
β You love to work as part of a team
Responsibilities
β You will have a good understanding of our Policies and Procedures
β Ensure all administrative tasks are completed on time
β Maintain excellent product knowledge and be motivated to share this with our customers
β Adhere to all operational practices and procedures including stock
deliveries, H & S standards, stock takes and replenishment
β You embrace ownership of tasks, setting a good example for the rest of the team
β Use your initiative to help meet the set targets and support the sales growth of your store
β Follow good housekeeping principles by ensuring the store is clean and tidy at all times
β Attend and participate in all training sessions and staff meetings
β Follow all security measures when key-holding, cashing up, and opening and closing the store
β Provide excellent service at till points and ensure cash and till procedures are followed correctly
β This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
β Β£12.50 per hour
β Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
β Your Birthday as a paid day off if it falls on a working day
β Every other weekend off
β 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business.
Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Part-Time Gift Advisor (B) - Tenterden employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Part-Time Gift Advisor (B) - Tenterden
β¨Tip Number 1
Familiarise yourself with the brand's products and values. Understanding what makes their offerings unique will help you connect with customers and demonstrate your passion during the interview.
β¨Tip Number 2
Showcase your communication skills by engaging with potential customers in a friendly manner. Practising how to greet and assist customers can help you feel more confident when interacting with them in the store.
β¨Tip Number 3
Be prepared to discuss your teamwork experience. Think of examples where you've successfully collaborated with others, as this role emphasises the importance of working as part of a team.
β¨Tip Number 4
Demonstrate your initiative by thinking of ways you could contribute to sales growth or improve customer service. Having specific ideas ready can impress the hiring team and show your commitment to the role.
We think you need these skills to ace Part-Time Gift Advisor (B) - Tenterden
Some tips for your application π«‘
Understand the Company Culture: Before applying, take some time to understand the values and culture of the company. They emphasise family, work-life balance, and exceptional customer service, so reflect these values in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your communication skills and passion for products similar to those sold by the company.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your personal values align with theirs and provide examples of how you embody their commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Between The Lines Ltd
β¨Show Your Passion for Products
Make sure to express your enthusiasm for the products during the interview. Share any personal experiences or stories that highlight your love for the brand and how it aligns with the company's values.
β¨Demonstrate Excellent Communication Skills
As a Gift Advisor, communication is key. Practice articulating your thoughts clearly and warmly. Be prepared to discuss how you would engage with customers and create a welcoming atmosphere in the store.
β¨Highlight Teamwork Experience
Since the role involves working as part of a team, be ready to share examples of how you've successfully collaborated with others in previous jobs. Emphasise your ability to support colleagues and contribute positively to the team dynamic.
β¨Prepare for Operational Questions
Familiarise yourself with the operational practices mentioned in the job description. Be ready to discuss how you would handle tasks like stock deliveries and cash procedures, showcasing your attention to detail and adherence to policies.