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For Companies At a Glance
- Tasks: Assist customers with a smile and share your love for our products.
- Company: Join a family-oriented brand known for exceptional customer service and beautiful gifts.
- Benefits: Earn £12.50/hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Why this job: Be part of a supportive team that values work-life balance and the joy of giving.
- Qualifications: Great communication skills and a positive attitude are essential; no prior experience needed.
- Other info: You'll run the store every other Sunday with full training provided.
We have an amazing opportunity to join our BTL family as a PERMANENT Part-Time Gift Advisor (B) in our store in HORSHAM.
Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
– We are loved for our difference
– We know that family matters
– We understand the importance of work-life balance
– We celebrate the joy of giving
About You
– You are a great communicator
– You welcome our customers with a warm smile
– You love our products as much as we do
– You are inspiring and positive
– You love to work as part of a team
Responsibilities
– You will have a good understanding of our Policies and Procedures
– Ensure all administrative tasks are completed on time
– Maintain excellent product knowledge and be motivated to share this with our customers
– Adhere to all operational practices and procedures including stock
deliveries, H & S standards, stock takes and replenishment
– You embrace ownership of tasks, setting a good example for the rest of the team
– Use your initiative to help meet the set targets and support the sales growth of your store
– Follow good housekeeping principles by ensuring the store is clean and tidy at all times
– Attend and participate in all training sessions and staff meetings
– Follow all security measures when key-holding, cashing up, and opening and closing the store
– Provide excellent service at till points and ensure cash and till procedures are followed correctly
– This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
– £12.50 per hour
– Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
– Your Birthday as a paid day off if it falls on a working day
– Every other weekend off
– 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business.
Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Part-Time Gift Advisor (B) - Horsham employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Gift Advisor (B) - Horsham
✨Tip Number 1
Familiarise yourself with the brand's products and values. Visit the store in Horsham and engage with the team to understand their passion for the products. This will help you convey genuine enthusiasm during your interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Focus on delivering exceptional customer service, as this is a key aspect of the role. Being warm and welcoming can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of past experiences where you successfully collaborated with others. Highlighting your positive attitude and ability to inspire those around you will resonate well with the hiring team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially since the role requires running the store every other Sunday. Showing that you are adaptable and willing to support the team will make you a strong candidate.
We think you need these skills to ace Part-Time Gift Advisor (B) - Horsham
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the values and culture of the company. Highlight your passion for their products and your alignment with their emphasis on family, work-life balance, and exceptional customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and teamwork experience. Include any relevant retail or customer service experience that showcases your ability to connect with customers and work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as being inspiring, positive, and having a love for their products.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Between The Lines Ltd
✨Show Your Passion for Products
Make sure to express your enthusiasm for the products during the interview. Share any personal experiences or stories that highlight your love for the brand, as this will resonate with the interviewers who value a genuine connection to their offerings.
✨Demonstrate Excellent Communication Skills
Since being a great communicator is key for this role, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully engaged with customers or worked as part of a team to showcase your skills.
✨Emphasise Teamwork and Positivity
Highlight your ability to work well in a team and maintain a positive attitude. Share instances where you contributed to a team goal or supported colleagues, as this aligns with the company's values of collaboration and warmth.
✨Prepare for Operational Questions
Familiarise yourself with the store's policies and procedures, as well as general retail operations. Be ready to discuss how you would handle tasks like stock deliveries and cash handling, demonstrating your understanding of the role's responsibilities.