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For Companies At a Glance
- Tasks: Assist customers with a warm smile and share your love for our products.
- Company: Join a family-oriented brand known for exceptional customer service and beautiful gifts.
- Benefits: Earn £12.50 per hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Why this job: Be part of a supportive team that values work-life balance and celebrates the joy of giving.
- Qualifications: Great communication skills and a positive attitude are essential; no prior experience needed.
- Other info: Work every other Sunday with full training provided; flexibility is key!
We have an amazing opportunity to join our BTL family as a PERMANENT Part-Time Gift Advisor (B) in our store in Farnham.
Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
– We are loved for our difference
– We know that family matters
– We understand the importance of work-life balance
– We celebrate the joy of giving
About You
– You are a great communicator
– You welcome our customers with a warm smile
– You love our products as much as we do
– You are inspiring and positive
– You love to work as part of a team
Responsibilities
– You will have a good understanding of our Policies and Procedures
– Ensure all administrative tasks are completed on time
– Maintain excellent product knowledge and be motivated to share this with our customers
– Adhere to all operational practices and procedures including stock
deliveries, H & S standards, stock takes and replenishment
– You embrace ownership of tasks, setting a good example for the rest of the team
– Use your initiative to help meet the set targets and support the sales growth of your store
– Follow good housekeeping principles by ensuring the store is clean and tidy at all times
– Attend and participate in all training sessions and staff meetings
– Follow all security measures when key-holding, cashing up, and opening and closing the store
– Provide excellent service at till points and ensure cash and till procedures are followed correctly
– This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given
Rewards and Benefits
– £12.50 per hour
– Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
– Your Birthday as a paid day off if it falls on a working day
– Every other weekend off
– 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business.
Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Our Farnham Store.
Part-Time Gift Advisor (B) - Farnham employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Gift Advisor (B) - Farnham
✨Tip Number 1
Familiarise yourself with the products sold in the Farnham store. Being able to discuss your favourite items and why you love them will show your passion and enthusiasm during any interactions with the team.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about gift ideas. This will help you convey warmth and positivity, which are key traits for a Gift Advisor.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your fit within the BTL family.
✨Tip Number 4
Be prepared to discuss your understanding of customer service excellence. Think of specific instances where you went above and beyond to assist a customer, as this aligns with the values of the company.
We think you need these skills to ace Part-Time Gift Advisor (B) - Farnham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for the Part-Time Gift Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the products and your commitment to exceptional customer service. Use specific examples from your past experiences to demonstrate your communication skills and teamwork abilities.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Mention specific achievements or situations where you provided excellent service or contributed positively to a team environment.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Between The Lines Ltd
✨Show Your Passion for Products
Make sure to express your enthusiasm for the products during the interview. Share specific examples of how you’ve engaged with similar products in the past, as this will demonstrate your genuine interest and align with the company's values.
✨Emphasise Teamwork
Since the role requires working as part of a team, highlight your previous experiences where you successfully collaborated with others. Discuss how you contribute positively to team dynamics and support your colleagues.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication skills by engaging in friendly conversation with the interviewer. Use clear and positive language, and don’t hesitate to ask questions about the company culture or team environment.
✨Understand Policies and Procedures
Familiarise yourself with the company’s policies and procedures before the interview. Being knowledgeable about operational practices will show that you are serious about the role and ready to take ownership of your responsibilities.