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- Tasks: Deliver exceptional customer service and share your passion for our beautiful products.
- Company: Join a family-oriented team at a leading gift store in Newbury.
- Benefits: Earn £13 per hour, enjoy 5.6 weeks paid holiday, and get your birthday off!
- Why this job: Be part of a warm, inspiring team that celebrates the joy of giving.
- Qualifications: Great communication skills and a love for teamwork and our products.
- Other info: Flexible hours with consistent rotas and a generous staff discount.
The predicted salary is between 13 - 16 £ per hour.
This job is an amazing opportunity to join our BTL family as a PERMANENT Senior Gift Advisor in our store in Newbury. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.
About Us
- We are loved for our difference
- We know that family matters
- We understand the importance of work-life balance
- We celebrate the joy of giving
About You
- You are a great communicator
- You welcome our customers with a warm smile
- You love our products as much as we do
- You are inspiring and positive
- You love to work as part of a team
Responsibilities
- You will have a good understanding of our Policies and Procedures
- Ensure all administrative tasks are completed on time
- Maintain excellent product knowledge and be motivated to share this with our customers
- Adhere to all operational practices and procedures including stock deliveries, H & S standards, stock takes and replenishment
- You embrace ownership of tasks, setting a good example for the rest of the team
- Use your initiative to help meet the set targets and support the sales growth of your store
- Follow good housekeeping principles by ensuring the store is clean and tidy at all times
- Attend and participate in all training sessions and staff meetings
- Follow all security measures when key-holding, cashing up, and opening and closing the store
- Provide excellent service at till points and ensure cash and till procedures are followed correctly
- This position requires you to be able to run the store every other Saturday including opening, closing, cashing up, dealing with any customer queries and being responsible for the weekend team. Full training will be given.
Rewards and Benefits
- £13 per hour
- Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
- Your Birthday as a paid day off if it falls on a working day
- Every other weekend off
- 25% Staff Discount
Hours of Employment
Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.
Senior Gift Advisor - Newbury employer: Between The Lines Ltd
Contact Detail:
Between The Lines Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Gift Advisor - Newbury
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and products. Show us that you’re not just another candidate but someone who genuinely connects with what we do.
✨Tip Number 2
Practice your communication skills! As a Senior Gift Advisor, you’ll need to engage warmly with customers. Role-play with a friend or family member to nail that friendly vibe we love.
✨Tip Number 3
Be ready to share your passion for our products! We want to see that sparkle in your eye when you talk about gifts. Prepare some examples of how you’ve helped customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our BTL family!
We think you need these skills to ace Senior Gift Advisor - Newbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for our products shine through! We want to see that you share our enthusiasm and can connect with our customers on a personal level.
Be Yourself: Don’t be afraid to show your personality in your application. We value great communicators who bring warmth and positivity, so let that come across in your writing!
Highlight Team Spirit: Since we thrive on teamwork, make sure to mention any experiences where you've worked well with others. We’re looking for someone who can inspire and support their colleagues!
Apply Through Our Website: For the best chance of joining our BTL family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Between The Lines Ltd
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products offered by the company. Being able to discuss specific items and share your enthusiasm for them will show that you’re genuinely interested and can connect with customers.
✨Showcase Your Communication Skills
As a Senior Gift Advisor, communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common customer interactions with a friend to build confidence in delivering exceptional service.
✨Emphasise Teamwork
This role requires a collaborative spirit. Be prepared to share examples of how you've successfully worked as part of a team in the past. Highlighting your ability to inspire and support others will resonate well with the interviewers.
✨Demonstrate Initiative
Think of instances where you took ownership of tasks or went above and beyond to meet targets. Sharing these experiences will illustrate your proactive nature and commitment to contributing positively to the store's success.