At a Glance
- Tasks: Lead a passionate team and create a welcoming store environment.
- Company: Join a multi-award-winning family business with 20 stores in the South East.
- Benefits: Competitive salary, BUPA cover, extra day off for your birthday, and 30 days annual leave.
- Other info: Enjoy every other weekend off and excellent career growth opportunities.
- Why this job: Make a real impact by inspiring your team and delighting customers with beautiful products.
- Qualifications: At least two years of store management experience and a positive attitude.
The predicted salary is between 30000 - 40000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home. We are looking for an outstanding Store Manager to join the BTL family at our store in FARNHAM. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.
About You
The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team. As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.
Responsibilities
- Ensure our outstanding Customer Service Standards are maintained
- Take responsibility for reaching set financial targets and KPI's without pressure selling
- Adhere to and follow our policies and procedures
- Ensure all rotas and administrative tasks are completed in a timely manner
- Maintain excellent product presentation and knowledge in line with our company standards
- Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
- Attend and participate in all management training sessions
- Maintain Health & Safety checks and compliance
- Follow all security measures as a keyholder
- Always leading by example and with kindness
Rewards and Benefits
- Competitive salary from £30k+ depending on experience
- Every other weekend off
- BUPA cover (after successful completion of 6 month probation period)
- Extra paid day off if birthday falls on a working day
- 30% staff discount
- 30 days annual leave (increasing by a day for each year of service, up to 35 days)
Hours of Employment
(subject to change from time to time) Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times. Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week's holiday permitted in September.
Store Manager - Farnham employer: Between The Lines Ltd
Join a multi-award-winning lifestyle family business that values its employees and fosters a warm, engaging work culture. As a Store Manager in Farnham, you will enjoy competitive pay, generous annual leave, and a supportive environment that prioritises employee growth and well-being, including BUPA cover and a staff discount. With a focus on creating a happy team and delivering outstanding customer service, this role offers a meaningful opportunity to lead and inspire in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Farnham
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for their beautiful gifts and cards shine through.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've motivated and engaged your team in the past. We want to see that you can create a happy environment just like they do at BTL.
✨Tip Number 3
Practice your customer service scenarios. Think about how you would handle different situations in-store. This will help you demonstrate that you can maintain their outstanding customer service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager - Farnham
Some tips for your application 🫡
Show Your Passion:Let your love for our beautiful products shine through in your application. We want to see that you genuinely care about what we do and how it impacts our customers.
Highlight Your Experience:Make sure to showcase your store management experience clearly. We’re looking for someone with at least two years under their belt, so don’t be shy about sharing your achievements and how you've led a team.
Be Personable:We value warmth and engagement, so let your personality come through in your writing. Use a friendly tone and show us how you can create a welcoming environment for both customers and your team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Between The Lines Ltd
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the range of products offered by the company. Being able to discuss specific items and express your passion for them will show that you're genuinely interested in the role and can engage customers effectively.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team. Highlight how you motivated your team, resolved conflicts, and created a positive work environment. This will demonstrate your ability to lead and inspire others, which is crucial for a Store Manager.
✨Understand Customer Service Standards
Brush up on what outstanding customer service looks like. Be ready to discuss how you would maintain high standards in the store and handle challenging customer situations. This will show that you understand the importance of customer satisfaction in driving sales.
✨Be Ready for Financial Discussions
Since the role involves reaching financial targets and KPIs, prepare to talk about your experience with budgeting, sales forecasting, and achieving targets. Bring specific examples of how you've contributed to financial success in your previous roles to showcase your business acumen.
