Betway is looking for an IT Support professional in the UK to provide first-line support, handle incidents, and maintain IT systems. The role emphasizes ITIL-aligned incident management and strong customer service.
You will log requests, resolve issues via phone, email and chat, and escalate complex problems as needed. The ideal candidate will assist with software installs, perform routine system checks, and document solutions for the knowledge base, ensuring policy compliance and reliable
Service Desk Analyst: IT Support & Incident Resolver employer: Betway
At Super Group, we pride ourselves on being an exceptional employer in the dynamic online gaming industry. Our vibrant work culture fosters innovation and collaboration, providing employees with ample opportunities for growth through comprehensive learning and development programmes. Located in a fast-paced environment, we offer a supportive atmosphere where your contributions are valued, and you can truly make an impact from day one.
