Casino Manager - UK in London

Casino Manager - UK in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead casino strategies and optimise performance across multiple UK brands.
  • Company: Join Betway, a leading digital gaming company with a global presence.
  • Benefits: Enjoy competitive perks, including health care, career development, and retail discounts.
  • Why this job: Be part of an innovative team shaping the future of online gaming.
  • Qualifications: Strong communication skills and experience in the online gaming industry.
  • Other info: Diverse and inclusive culture with excellent growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey!

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a UK Casino Manager you’ll be supporting the delivery of effective strategies to meet and exceed the company objectives & targets at a market level. This covers operational understanding of any, and all regulatory, compliance, and or, licensing information relevant to your market.

What you’ll be doing

  • Strategy and Performance
    • Assist in delivery of overall Casino strategy, to meet and exceed the company’s business objectives for the market.
    • Proactively seeking out any opportunities that will help grow and benefit the business.
    • Build relationships with casino games providers to ensure we best leverage the content, promos & features available.
    • Monitor and analyse KPIs to optimise activity accordingly.
  • Reporting
    • Responsible for generating and presenting a monthly performance review of the casino business for UK team across all brands.
    • Undertake regular competitor reviews and product gap analysis to drive the market forwards.
  • Marketing
    • Assisting stakeholders to ensure acquisition and retention initiatives are optimal for market.
    • Work with the brand marketing team to develop a relevant VI for the brands and ensure a consistent brand marketing strategy is delivered at local market level.
    • Ensuring that all digital inventory and online properties are up to date and displaying the best possible content for the local market.
    • Working with the CRM teams to ensure that each phase of the player lifecycle is optimised and covered with relevant promotional initiatives.
  • Product, Stakeholder Management and Influencing
    • Developing close working relationships with all relevant stakeholders across the business.
    • Providing Head of UK with local market insights to continually improve and adjust our strategy, delivery, and execution of activity.
    • Working closely with business stakeholders, leveraging your expertise and market knowledge to influence the product development roadmaps.
    • Specifically lead on UK gamification project.
    • Working with internal development teams to fix issues and deliver constant improvements in the core product offering.
    • Continually refreshing your knowledge of both best in industry and best in market product developments to ensure we continue to deliver best of breed products and customer experience.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives.

Essential skills you’ll bring to the table

  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
  • Exceptional attention to detail, ensuring high standards of quality in all outputs.
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
  • Proven experience of coordinating specialist Casino teams.
  • Proven experience working in high pressured environment.
  • Significant experience of working with product developers, legal and compliance and marketing teams.
  • Excellent analytical skills.
  • Ability to conceptualise, discuss and present data, results and proposals internally and externally.

Desirable skills you’ve got up your sleeve

  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
  • Experience in developing and executing customer retention strategies.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. These competencies are essential for all employees in order for you to embed in and drive our culture forward:

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:

  • Comprehensive learning and development programmes.
  • Innovative Performance Tool for regular feedback.
  • Employee Assistance programme with various benefits.
  • Local benefits such as Vitality Health Care, Unum Dental, Life Assurance & Income Protection, Tusker car scheme, Cycle to Work, and Retail discounts.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

Should you not hear from us within 2 weeks, please assume your application has not been successful.

Casino Manager - UK in London employer: Betway Group

At Betway, we pride ourselves on being an exceptional employer that champions innovation and diversity within the online gaming industry. Our vibrant work culture fosters collaboration and creativity, providing ample opportunities for personal and professional growth, all while enjoying a range of benefits including comprehensive health care and performance feedback tools. Join us in Guernsey, where your unique skills will not only be valued but celebrated as we strive to create extraordinary experiences for our customers.
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Contact Detail:

Betway Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casino Manager - UK in London

✨Tip Number 1

Get to know the company inside out! Research Betway and its brands like Jackpot City and Spin Casino. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills align with the responsibilities of a Casino Manager and be ready to share specific examples of your past experiences that demonstrate your expertise.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm and professionalism, making you stand out from other candidates.

We think you need these skills to ace Casino Manager - UK in London

Strong Verbal and Written Communication Skills
Cross-Functional Team Collaboration
Project Management
Attention to Detail
Adaptability
Online Gaming Industry Knowledge
Player Behaviour Understanding
Regulatory Compliance Knowledge
Analytical Skills
Data Presentation Skills
Customer Retention Strategy Development
Stakeholder Management
Problem-Solving Skills
Market Analysis

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique skills and experiences that make you a great fit for the Casino Manager role.

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the job description. Mention specific skills or achievements that relate to the responsibilities of the role, like your expertise in managing multiple projects or your understanding of player behaviour.

Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. Avoid jargon unless it’s relevant to the gaming industry. This will help us understand your qualifications quickly and easily.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the quickest way to get your foot in the door and ensures we receive all your details correctly. Plus, it only takes about 5 minutes – so what are you waiting for?

How to prepare for a job interview at Betway Group

✨Know Your Numbers

As a Casino Manager, you'll need to be comfortable with KPIs and performance metrics. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you’ve monitored and optimised performance in the past.

✨Showcase Your Creativity

Betway values out-of-the-box thinkers, so don’t shy away from sharing your innovative ideas. Prepare to discuss any unique strategies you've implemented in previous positions, especially those that led to successful marketing or retention initiatives. Think about how you can bring fresh perspectives to their existing strategies.

✨Build Relationships

This role involves working closely with various stakeholders. Be prepared to talk about your experience in building and maintaining relationships across teams. Highlight specific instances where collaboration led to successful outcomes, especially in high-pressure environments.

✨Understand the Industry

Familiarise yourself with the latest trends and regulations in the online gaming industry. Be ready to discuss how these factors influence player behaviour and business strategy. Showing that you’re up-to-date will demonstrate your commitment and passion for the role.

Casino Manager - UK in London
Betway Group
Location: London

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