Head of Safer Gambling

On average it takes 5 minutes to apply for this role. Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey!

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At Betway Group, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany and Spain are constantly expanding and evolving.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As the Head of Safer Gambling, you’ll be supporting the delivery of safer gambling strategies by overseeing a team totalling 5 people, covering all aspects relating to safer gambling in order to ensure we remain compliant with relevant legislation and regulations. This will help us excel at minimising risks associated with problem gambling, to stay ahead of the game.

What you’ll be doing

• Strategic Leadership and Program Oversight
  • Providing direction, management and leadership to the Safer Gambling and Responsible Gambling teams across multiple office locations
  • Helping create and implement robust frameworks for detecting and preventing problem gambling
• Policy Development and Implementation
  • Developing, implementing and continuously improving Safer Gambling related policies and procedures
  • Conducting effectiveness assessments to ensure implemented policies and procedures are fit for purpose and in line with regulations / best practices
• Risk Assessment and Mitigation
  • Producing risk assessments to identify, analyse and mitigate potential risks
  • Supporting the Head of Compliance to develop and implement risk mitigation strategies aligned with social responsibility best practices and ensuring the organisation’s customer interaction programme has the appropriate risk profile and is actively managed
• Regulatory Compliance and Reporting
  • Establishing a relationship with regulators
  • Overseeing regulator assessments / audits
  • Overseeing internal and external audits
  • Ensuring the organisation’s compliance with safer gambling regulations
• Corporate Governance
  • Integrating safer gambling considerations into the overall corporate governance framework
  • Ensuring alignment with other risk management functions
  • Participating in safer gambling related committees and working groups
• Technology and Data Analytics
  • Using data to drive efficiencies
  • Establishing what data is required for accurate reporting
  • Supporting the Head of Compliance to ensure that advanced analytics, machine learning and other technological tools are used to detect and prevent problem gambling
  • Working with IT and Data teams to implement and maintain safer gambling systems and ensuring they are effectively integrated into the organisation’s operations
• Continuous Improvement and Innovation
  • Staying informed about the latest developments in safer gaming practices, technologies and regulatory changes
  • Applying this knowledge to continuously drive improvement and innovation of the Safer Gambling programmes
• Stakeholder Collaboration and Communication
  • Working closely with various departments, including Legal, Operations, AML, Data and IT, to ensure a cohesive approach to safer gambling compliance.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Proven experience in a senior Safer Gambling management role
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

Desirable skills you’ve got up your sleeve

• In-depth knowledge of sports betting, including market selection, odds calculation, betting types and market trends
• Previous experience in a Head of role
• Proficient in English
• Proficient in Microsoft suite of products
• Experience managing remote teams
• Safer Gambling related certification/s

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Group and Super Group, including but not limited to:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Vitality Health Care
• Unum Dental
• Life Assurance & Income Protection
• Tusker car scheme
• Cycle to Work
• Retail discounts

At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Should you not hear from us within 2 weeks, please assume your application has not been successful.